table of content
1 Introduction to Research & Analysis Reports
1.1 IT Service Management (ITSM) Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global IT Service Management (ITSM) Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global IT Service Management (ITSM) Software Overall Market Size
2.1 Global IT Service Management (ITSM) Software Market Size: 2022 VS 2029
2.2 Global IT Service Management (ITSM) Software Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top IT Service Management (ITSM) Software Players in Global Market
3.2 Top Global IT Service Management (ITSM) Software Companies Ranked by Revenue
3.3 Global IT Service Management (ITSM) Software Revenue by Companies
3.4 Top 3 and Top 5 IT Service Management (ITSM) Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies IT Service Management (ITSM) Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 IT Service Management (ITSM) Software Players in Global Market
3.6.1 List of Global Tier 1 IT Service Management (ITSM) Software Companies
3.6.2 List of Global Tier 2 and Tier 3 IT Service Management (ITSM) Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global IT Service Management (ITSM) Software Market Size Markets, 2022 & 2029
4.1.2 Cloud-Based
4.1.3 On-Premises
4.2 By Type - Global IT Service Management (ITSM) Software Revenue & Forecasts
4.2.1 By Type - Global IT Service Management (ITSM) Software Revenue, 2018-2023
4.2.2 By Type - Global IT Service Management (ITSM) Software Revenue, 2024-2029
4.2.3 By Type - Global IT Service Management (ITSM) Software Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global IT Service Management (ITSM) Software Market Size, 2022 & 2029
5.1.2 SMEs
5.1.3 Large Enterprises
5.2 By Application - Global IT Service Management (ITSM) Software Revenue & Forecasts
5.2.1 By Application - Global IT Service Management (ITSM) Software Revenue, 2018-2023
5.2.2 By Application - Global IT Service Management (ITSM) Software Revenue, 2024-2029
5.2.3 By Application - Global IT Service Management (ITSM) Software Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global IT Service Management (ITSM) Software Market Size, 2022 & 2029
6.2 By Region - Global IT Service Management (ITSM) Software Revenue & Forecasts
6.2.1 By Region - Global IT Service Management (ITSM) Software Revenue, 2018-2023
6.2.2 By Region - Global IT Service Management (ITSM) Software Revenue, 2024-2029
6.2.3 By Region - Global IT Service Management (ITSM) Software Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America IT Service Management (ITSM) Software Revenue, 2018-2029
6.3.2 US IT Service Management (ITSM) Software Market Size, 2018-2029
6.3.3 Canada IT Service Management (ITSM) Software Market Size, 2018-2029
6.3.4 Mexico IT Service Management (ITSM) Software Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe IT Service Management (ITSM) Software Revenue, 2018-2029
6.4.2 Germany IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.3 France IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.4 U.K. IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.5 Italy IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.6 Russia IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.7 Nordic Countries IT Service Management (ITSM) Software Market Size, 2018-2029
6.4.8 Benelux IT Service Management (ITSM) Software Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia IT Service Management (ITSM) Software Revenue, 2018-2029
6.5.2 China IT Service Management (ITSM) Software Market Size, 2018-2029
6.5.3 Japan IT Service Management (ITSM) Software Market Size, 2018-2029
6.5.4 South Korea IT Service Management (ITSM) Software Market Size, 2018-2029
6.5.5 Southeast Asia IT Service Management (ITSM) Software Market Size, 2018-2029
6.5.6 India IT Service Management (ITSM) Software Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America IT Service Management (ITSM) Software Revenue, 2018-2029
6.6.2 Brazil IT Service Management (ITSM) Software Market Size, 2018-2029
6.6.3 Argentina IT Service Management (ITSM) Software Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa IT Service Management (ITSM) Software Revenue, 2018-2029
6.7.2 Turkey IT Service Management (ITSM) Software Market Size, 2018-2029
6.7.3 Israel IT Service Management (ITSM) Software Market Size, 2018-2029
6.7.4 Saudi Arabia IT Service Management (ITSM) Software Market Size, 2018-2029
6.7.5 UAE IT Service Management (ITSM) Software Market Size, 2018-2029
7 IT Service Management (ITSM) Software Companies Profiles
7.1 ServiceNow
7.1.1 ServiceNow Company Summary
7.1.2 ServiceNow Business Overview
7.1.3 ServiceNow IT Service Management (ITSM) Software Major Product Offerings
7.1.4 ServiceNow IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.1.5 ServiceNow Key News & Latest Developments
7.2 Atlassian
7.2.1 Atlassian Company Summary
7.2.2 Atlassian Business Overview
7.2.3 Atlassian IT Service Management (ITSM) Software Major Product Offerings
7.2.4 Atlassian IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.2.5 Atlassian Key News & Latest Developments
7.3 Ivanti (HEAT Software)
7.3.1 Ivanti (HEAT Software) Company Summary
7.3.2 Ivanti (HEAT Software) Business Overview
7.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Major Product Offerings
7.3.4 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.3.5 Ivanti (HEAT Software) Key News & Latest Developments
7.4 IBM
7.4.1 IBM Company Summary
7.4.2 IBM Business Overview
7.4.3 IBM IT Service Management (ITSM) Software Major Product Offerings
7.4.4 IBM IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.4.5 IBM Key News & Latest Developments
7.5 CA Technologies
7.5.1 CA Technologies Company Summary
7.5.2 CA Technologies Business Overview
7.5.3 CA Technologies IT Service Management (ITSM) Software Major Product Offerings
7.5.4 CA Technologies IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.5.5 CA Technologies Key News & Latest Developments
7.6 BMC Software
7.6.1 BMC Software Company Summary
7.6.2 BMC Software Business Overview
7.6.3 BMC Software IT Service Management (ITSM) Software Major Product Offerings
7.6.4 BMC Software IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.6.5 BMC Software Key News & Latest Developments
7.7 ASG Software
7.7.1 ASG Software Company Summary
7.7.2 ASG Software Business Overview
7.7.3 ASG Software IT Service Management (ITSM) Software Major Product Offerings
7.7.4 ASG Software IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.7.5 ASG Software Key News & Latest Developments
7.8 Axios Systems
7.8.1 Axios Systems Company Summary
7.8.2 Axios Systems Business Overview
7.8.3 Axios Systems IT Service Management (ITSM) Software Major Product Offerings
7.8.4 Axios Systems IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.8.5 Axios Systems Key News & Latest Developments
7.9 SAP
7.9.1 SAP Company Summary
7.9.2 SAP Business Overview
7.9.3 SAP IT Service Management (ITSM) Software Major Product Offerings
7.9.4 SAP IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.9.5 SAP Key News & Latest Developments
7.10 Cherwell Software
7.10.1 Cherwell Software Company Summary
7.10.2 Cherwell Software Business Overview
7.10.3 Cherwell Software IT Service Management (ITSM) Software Major Product Offerings
7.10.4 Cherwell Software IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.10.5 Cherwell Software Key News & Latest Developments
7.11 Micro Focus (Formerly HPE)
7.11.1 Micro Focus (Formerly HPE) Company Summary
7.11.2 Micro Focus (Formerly HPE) Business Overview
7.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Major Product Offerings
7.11.4 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.11.5 Micro Focus (Formerly HPE) Key News & Latest Developments
7.12 Freshworks
7.12.1 Freshworks Company Summary
7.12.2 Freshworks Business Overview
7.12.3 Freshworks IT Service Management (ITSM) Software Major Product Offerings
7.12.4 Freshworks IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.12.5 Freshworks Key News & Latest Developments
7.13 Ultimo Software
7.13.1 Ultimo Software Company Summary
7.13.2 Ultimo Software Business Overview
7.13.3 Ultimo Software IT Service Management (ITSM) Software Major Product Offerings
7.13.4 Ultimo Software IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.13.5 Ultimo Software Key News & Latest Developments
7.14 Epicor
7.14.1 Epicor Company Summary
7.14.2 Epicor Business Overview
7.14.3 Epicor IT Service Management (ITSM) Software Major Product Offerings
7.14.4 Epicor IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.14.5 Epicor Key News & Latest Developments
7.15 TOPdesk
7.15.1 TOPdesk Company Summary
7.15.2 TOPdesk Business Overview
7.15.3 TOPdesk IT Service Management (ITSM) Software Major Product Offerings
7.15.4 TOPdesk IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.15.5 TOPdesk Key News & Latest Developments
7.16 Samanage
7.16.1 Samanage Company Summary
7.16.2 Samanage Business Overview
7.16.3 Samanage IT Service Management (ITSM) Software Major Product Offerings
7.16.4 Samanage IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.16.5 Samanage Key News & Latest Developments
7.17 Agiloft Service
7.17.1 Agiloft Service Company Summary
7.17.2 Agiloft Service Business Overview
7.17.3 Agiloft Service IT Service Management (ITSM) Software Major Product Offerings
7.17.4 Agiloft Service IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.17.5 Agiloft Service Key News & Latest Developments
7.18 Symantec
7.18.1 Symantec Company Summary
7.18.2 Symantec Business Overview
7.18.3 Symantec IT Service Management (ITSM) Software Major Product Offerings
7.18.4 Symantec IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.18.5 Symantec Key News & Latest Developments
7.19 SysAid
7.19.1 SysAid Company Summary
7.19.2 SysAid Business Overview
7.19.3 SysAid IT Service Management (ITSM) Software Major Product Offerings
7.19.4 SysAid IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.19.5 SysAid Key News & Latest Developments
7.20 SolarWinds
7.20.1 SolarWinds Company Summary
7.20.2 SolarWinds Business Overview
7.20.3 SolarWinds IT Service Management (ITSM) Software Major Product Offerings
7.20.4 SolarWinds IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.20.5 SolarWinds Key News & Latest Developments
7.21 Autotask
7.21.1 Autotask Company Summary
7.21.2 Autotask Business Overview
7.21.3 Autotask IT Service Management (ITSM) Software Major Product Offerings
7.21.4 Autotask IT Service Management (ITSM) Software Revenue in Global Market (2018-2023)
7.21.5 Autotask Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
