table of content
1 Introduction to Research & Analysis Reports
1.1 Customer Communication Management (CCM) Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Communication Management (CCM) Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Communication Management (CCM) Software Overall Market Size
2.1 Global Customer Communication Management (CCM) Software Market Size: 2023 VS 2030
2.2 Global Customer Communication Management (CCM) Software Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Communication Management (CCM) Software Players in Global Market
3.2 Top Global Customer Communication Management (CCM) Software Companies Ranked by Revenue
3.3 Global Customer Communication Management (CCM) Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Communication Management (CCM) Software Companies in Global Market, by Revenue in 2023
3.5 Global Companies Customer Communication Management (CCM) Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Communication Management (CCM) Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Communication Management (CCM) Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Communication Management (CCM) Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Communication Management (CCM) Software Market Size Markets, 2023 & 2030
4.1.2 Cloud-based
4.1.3 On-premises
4.2 By Type - Global Customer Communication Management (CCM) Software Revenue & Forecasts
4.2.1 By Type - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
4.2.2 By Type - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
4.2.3 By Type - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Communication Management (CCM) Software Market Size, 2023 & 2030
5.1.2 SMEs
5.1.3 Large Rnterprises
5.2 By Application - Global Customer Communication Management (CCM) Software Revenue & Forecasts
5.2.1 By Application - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
5.2.2 By Application - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
5.2.3 By Application - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global Customer Communication Management (CCM) Software Market Size, 2023 & 2030
6.2 By Region - Global Customer Communication Management (CCM) Software Revenue & Forecasts
6.2.1 By Region - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
6.2.2 By Region - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
6.2.3 By Region - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America Customer Communication Management (CCM) Software Revenue, 2019-2030
6.3.2 US Customer Communication Management (CCM) Software Market Size, 2019-2030
6.3.3 Canada Customer Communication Management (CCM) Software Market Size, 2019-2030
6.3.4 Mexico Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe Customer Communication Management (CCM) Software Revenue, 2019-2030
6.4.2 Germany Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.3 France Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.4 U.K. Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.5 Italy Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.6 Russia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.7 Nordic Countries Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.8 Benelux Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia Customer Communication Management (CCM) Software Revenue, 2019-2030
6.5.2 China Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.3 Japan Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.4 South Korea Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.5 Southeast Asia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.6 India Customer Communication Management (CCM) Software Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America Customer Communication Management (CCM) Software Revenue, 2019-2030
6.6.2 Brazil Customer Communication Management (CCM) Software Market Size, 2019-2030
6.6.3 Argentina Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Communication Management (CCM) Software Revenue, 2019-2030
6.7.2 Turkey Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.3 Israel Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.4 Saudi Arabia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.5 UAE Customer Communication Management (CCM) Software Market Size, 2019-2030
7 Customer Communication Management (CCM) Software Companies Profiles
7.1 Front
7.1.1 Front Company Summary
7.1.2 Front Business Overview
7.1.3 Front Customer Communication Management (CCM) Software Major Product Offerings
7.1.4 Front Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.1.5 Front Key News & Latest Developments
7.2 Podium
7.2.1 Podium Company Summary
7.2.2 Podium Business Overview
7.2.3 Podium Customer Communication Management (CCM) Software Major Product Offerings
7.2.4 Podium Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.2.5 Podium Key News & Latest Developments
7.3 Chekkit
7.3.1 Chekkit Company Summary
7.3.2 Chekkit Business Overview
7.3.3 Chekkit Customer Communication Management (CCM) Software Major Product Offerings
7.3.4 Chekkit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.3.5 Chekkit Key News & Latest Developments
7.4 Crexendo
7.4.1 Crexendo Company Summary
7.4.2 Crexendo Business Overview
7.4.3 Crexendo Customer Communication Management (CCM) Software Major Product Offerings
7.4.4 Crexendo Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.4.5 Crexendo Key News & Latest Developments
7.5 WATI
7.5.1 WATI Company Summary
7.5.2 WATI Business Overview
7.5.3 WATI Customer Communication Management (CCM) Software Major Product Offerings
7.5.4 WATI Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.5.5 WATI Key News & Latest Developments
7.6 Moxo
7.6.1 Moxo Company Summary
7.6.2 Moxo Business Overview
7.6.3 Moxo Customer Communication Management (CCM) Software Major Product Offerings
7.6.4 Moxo Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.6.5 Moxo Key News & Latest Developments
7.7 CommBox
7.7.1 CommBox Company Summary
7.7.2 CommBox Business Overview
7.7.3 CommBox Customer Communication Management (CCM) Software Major Product Offerings
7.7.4 CommBox Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.7.5 CommBox Key News & Latest Developments
7.8 Quadient Inspire
7.8.1 Quadient Inspire Company Summary
7.8.2 Quadient Inspire Business Overview
7.8.3 Quadient Inspire Customer Communication Management (CCM) Software Major Product Offerings
7.8.4 Quadient Inspire Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.8.5 Quadient Inspire Key News & Latest Developments
7.9 Interakt
7.9.1 Interakt Company Summary
7.9.2 Interakt Business Overview
7.9.3 Interakt Customer Communication Management (CCM) Software Major Product Offerings
7.9.4 Interakt Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.9.5 Interakt Key News & Latest Developments
7.10 QualityUnit
7.10.1 QualityUnit Company Summary
7.10.2 QualityUnit Business Overview
7.10.3 QualityUnit Customer Communication Management (CCM) Software Major Product Offerings
7.10.4 QualityUnit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.10.5 QualityUnit Key News & Latest Developments
7.11 Qiscus
7.11.1 Qiscus Company Summary
7.11.2 Qiscus Business Overview
7.11.3 Qiscus Customer Communication Management (CCM) Software Major Product Offerings
7.11.4 Qiscus Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.11.5 Qiscus Key News & Latest Developments
7.12 Bitrix
7.12.1 Bitrix Company Summary
7.12.2 Bitrix Business Overview
7.12.3 Bitrix Customer Communication Management (CCM) Software Major Product Offerings
7.12.4 Bitrix Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.12.5 Bitrix Key News & Latest Developments
7.13 Telegram Messenger
7.13.1 Telegram Messenger Company Summary
7.13.2 Telegram Messenger Business Overview
7.13.3 Telegram Messenger Customer Communication Management (CCM) Software Major Product Offerings
7.13.4 Telegram Messenger Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.13.5 Telegram Messenger Key News & Latest Developments
7.14 Viber Media
7.14.1 Viber Media Company Summary
7.14.2 Viber Media Business Overview
7.14.3 Viber Media Customer Communication Management (CCM) Software Major Product Offerings
7.14.4 Viber Media Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.14.5 Viber Media Key News & Latest Developments
7.15 Zendesk
7.15.1 Zendesk Company Summary
7.15.2 Zendesk Business Overview
7.15.3 Zendesk Customer Communication Management (CCM) Software Major Product Offerings
7.15.4 Zendesk Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.15.5 Zendesk Key News & Latest Developments
7.16 Pipedrive
7.16.1 Pipedrive Company Summary
7.16.2 Pipedrive Business Overview
7.16.3 Pipedrive Customer Communication Management (CCM) Software Major Product Offerings
7.16.4 Pipedrive Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.16.5 Pipedrive Key News & Latest Developments
7.17 HoneyBook
7.17.1 HoneyBook Company Summary
7.17.2 HoneyBook Business Overview
7.17.3 HoneyBook Customer Communication Management (CCM) Software Major Product Offerings
7.17.4 HoneyBook Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.17.5 HoneyBook Key News & Latest Developments
7.18 DocOrigin
7.18.1 DocOrigin Company Summary
7.18.2 DocOrigin Business Overview
7.18.3 DocOrigin Customer Communication Management (CCM) Software Major Product Offerings
7.18.4 DocOrigin Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.18.5 DocOrigin Key News & Latest Developments
7.19 DataOceans
7.19.1 DataOceans Company Summary
7.19.2 DataOceans Business Overview
7.19.3 DataOceans Customer Communication Management (CCM) Software Major Product Offerings
7.19.4 DataOceans Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.19.5 DataOceans Key News & Latest Developments
7.20 Perfect Doc Studio
7.20.1 Perfect Doc Studio Company Summary
7.20.2 Perfect Doc Studio Business Overview
7.20.3 Perfect Doc Studio Customer Communication Management (CCM) Software Major Product Offerings
7.20.4 Perfect Doc Studio Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.20.5 Perfect Doc Studio Key News & Latest Developments
7.21 JustCall
7.21.1 JustCall Company Summary
7.21.2 JustCall Business Overview
7.21.3 JustCall Customer Communication Management (CCM) Software Major Product Offerings
7.21.4 JustCall Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.21.5 JustCall Key News & Latest Developments
7.22 Mobile Text Alerts
7.22.1 Mobile Text Alerts Company Summary
7.22.2 Mobile Text Alerts Business Overview
7.22.3 Mobile Text Alerts Customer Communication Management (CCM) Software Major Product Offerings
7.22.4 Mobile Text Alerts Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.22.5 Mobile Text Alerts Key News & Latest Developments
7.23 Thryv
7.23.1 Thryv Company Summary
7.23.2 Thryv Business Overview
7.23.3 Thryv Customer Communication Management (CCM) Software Major Product Offerings
7.23.4 Thryv Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.23.5 Thryv Key News & Latest Developments
7.24 UniServe NXT Digital Suite
7.24.1 UniServe NXT Digital Suite Company Summary
7.24.2 UniServe NXT Digital Suite Business Overview
7.24.3 UniServe NXT Digital Suite Customer Communication Management (CCM) Software Major Product Offerings
7.24.4 UniServe NXT Digital Suite Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.24.5 UniServe NXT Digital Suite Key News & Latest Developments
7.25 Adobe
7.25.1 Adobe Company Summary
7.25.2 Adobe Business Overview
7.25.3 Adobe Customer Communication Management (CCM) Software Major Product Offerings
7.25.4 Adobe Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.25.5 Adobe Key News & Latest Developments
7.26 Messagepoint
7.26.1 Messagepoint Company Summary
7.26.2 Messagepoint Business Overview
7.26.3 Messagepoint Customer Communication Management (CCM) Software Major Product Offerings
7.26.4 Messagepoint Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.26.5 Messagepoint Key News & Latest Developments
7.27 OpenText
7.27.1 OpenText Company Summary
7.27.2 OpenText Business Overview
7.27.3 OpenText Customer Communication Management (CCM) Software Major Product Offerings
7.27.4 OpenText Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.27.5 OpenText Key News & Latest Developments
7.28 Smart Communications
7.28.1 Smart Communications Company Summary
7.28.2 Smart Communications Business Overview
7.28.3 Smart Communications Customer Communication Management (CCM) Software Major Product Offerings
7.28.4 Smart Communications Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.28.5 Smart Communications Key News & Latest Developments
7.29 Oracle Documaker
7.29.1 Oracle Documaker Company Summary
7.29.2 Oracle Documaker Business Overview
7.29.3 Oracle Documaker Customer Communication Management (CCM) Software Major Product Offerings
7.29.4 Oracle Documaker Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.29.5 Oracle Documaker Key News & Latest Developments
7.30 Pitney Bowes EngageOne
7.30.1 Pitney Bowes EngageOne Company Summary
7.30.2 Pitney Bowes EngageOne Business Overview
7.30.3 Pitney Bowes EngageOne Customer Communication Management (CCM) Software Major Product Offerings
7.30.4 Pitney Bowes EngageOne Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.30.5 Pitney Bowes EngageOne Key News & Latest Developments
7.31 Ecrion EOS
7.31.1 Ecrion EOS Company Summary
7.31.2 Ecrion EOS Business Overview
7.31.3 Ecrion EOS Customer Communication Management (CCM) Software Major Product Offerings
7.31.4 Ecrion EOS Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.31.5 Ecrion EOS Key News & Latest Developments
7.32 Quality Unit
7.32.1 Quality Unit Company Summary
7.32.2 Quality Unit Business Overview
7.32.3 Quality Unit Customer Communication Management (CCM) Software Major Product Offerings
7.32.4 Quality Unit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.32.5 Quality Unit Key News & Latest Developments
7.33 Hyland
7.33.1 Hyland Company Summary
7.33.2 Hyland Business Overview
7.33.3 Hyland Customer Communication Management (CCM) Software Major Product Offerings
7.33.4 Hyland Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.33.5 Hyland Key News & Latest Developments
7.34 CARBYNE
7.34.1 CARBYNE Company Summary
7.34.2 CARBYNE Business Overview
7.34.3 CARBYNE Customer Communication Management (CCM) Software Major Product Offerings
7.34.4 CARBYNE Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.34.5 CARBYNE Key News & Latest Developments
7.35 Newgen
7.35.1 Newgen Company Summary
7.35.2 Newgen Business Overview
7.35.3 Newgen Customer Communication Management (CCM) Software Major Product Offerings
7.35.4 Newgen Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.35.5 Newgen Key News & Latest Developments
7.36 Doxim
7.36.1 Doxim Company Summary
7.36.2 Doxim Business Overview
7.36.3 Doxim Customer Communication Management (CCM) Software Major Product Offerings
7.36.4 Doxim Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.36.5 Doxim Key News & Latest Developments
7.37 Ricoh Software
7.37.1 Ricoh Software Company Summary
7.37.2 Ricoh Software Business Overview
7.37.3 Ricoh Software Customer Communication Management (CCM) Software Major Product Offerings
7.37.4 Ricoh Software Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.37.5 Ricoh Software Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer