Cloud telephony is a type of unified communications as a service (UCaaS), essentially enabling organisations to run a business phone system through their internet connection. Also commonly known as cloud calling, cloud telephony offers business voice services, run and managed by a third-party operator or host. A cloud phone system, often in the form of a VoIP- based hosted PBX system (voice over internet protocol), carries voice calls as well as messaging, video calls and file sharing all under one unified platform via your business internet connectivity.
This report aims to provide a comprehensive presentation of the global market for Cloud Telephony for Retail, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Telephony for Retail. This report contains market size and forecasts of Cloud Telephony for Retail in global, including the following market information:
- Global Cloud Telephony for Retail Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Cloud Telephony for Retail market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
In the European market, Cloud Telephony for Retail key players include NFON, Enreach, Gamma, etc. The top three manufacturers hold a share about 35%. UK is the largest market in Europe, with a share about 15%, followed by France ang Germany. In terms of product, Unlimited Cloud Telephony is the largest segment, with a share over 56%. And in terms of application, the largest application is Small and Medium Business, followed by Large Enterprise.
We surveyed the Cloud Telephony for Retail companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud Telephony for Retail Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Cloud Telephony for Retail Market Segment Percentages, by Type, 2022 (%)
- Unlimited Cloud Telephony
- Metered Cloud Telephony
Global Cloud Telephony for Retail Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Cloud Telephony for Retail Market Segment Percentages, by Application, 2022 (%)
- Small and Medium Business
- Large Enterprise
Global Cloud Telephony for Retail Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Cloud Telephony for Retail Market Segment Percentages, By Region and Country, 2022 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies Cloud Telephony for Retail revenues in global market, 2018-2023 (estimated), ($ millions)
- Key companies Cloud Telephony for Retail revenues share in global market, 2022 (%)
- Further, the report presents profiles of competitors in the market, key players include:
- NFON
- RingCentral
- Cisco
- Mitel Networks
- Avaya
- 8x8
- Enreach
- Destiny NV
- Twilio
- 3CX
- AVOXI
- Soluno
- VoIPstudio
- Fuze
- Gamma
- Vonage
- Zoom
- Outline of Major Chapters:
- Chapter 1: Introduces the definition of Cloud Telephony for Retail, market overview.
- Chapter 2: Global Cloud Telephony for Retail market size in revenue.
- Chapter 3: Detailed analysis of Cloud Telephony for Retail company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
- Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
- Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
- Chapter 6: Sales of Cloud Telephony for Retail in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
- Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
- Chapter 8: The main points and conclusions of the report.
