Report overview
A cloud-based private branch exchange (PBX) system works on cloud computing technology in which data are stored and transferred through the Internet instead of using a computer or any other hardware. Cloud technology has become popular among consumers with the introduction of programs such as MobileMe and iCloud. These are consumer-based cloud computing technologies.
Analytics are playing a major part in cloud computing and VoIP worldwide, and backend analytics have become a predominant component of the VoIP cloud-based PBX model. VoIP systems that are reinforced by the cloud present the capacity to support a broad range of backend performance and management analytics. It offers data that are required for businesses to enhance their processes. Backend analytics is a tool that offers the foundation for businesses in order to ensure the competitive edge in a highly competitive enterprise market.
This report aims to provide a comprehensive presentation of the global market for Cloud PBX System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud PBX System. This report contains market size and forecasts of Cloud PBX System in global, including the following market information:
Global Cloud PBX System Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Cloud PBX System market was valued at US$ 3855.1 million in 2022 and is projected to reach US$ 4878.4 million by 2029, at a CAGR of 3.4% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North America is the largest region market with over 50% revenue market share in Cloud-Based PBX. Europe and Asia-Pacific are follower with about 36% market share in 2019.
For the application, Large enterprises are the main application market with about 68% revenue market share in 2019.
Key players are Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, 8x8, Sangoma, Panasonic, NetFortris, TPX Communications etc. Top 5 companies occupied over 59% revenue market share in 2019.
We surveyed the Cloud PBX System companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud PBX System Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Cloud PBX System Market Segment Percentages, by Type, 2022 (%)
Public Cloud
Private Cloud
Mixed Cloud
Global Cloud PBX System Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Cloud PBX System Market Segment Percentages, by Application, 2022 (%)
Small and Medium Enterprises (SMEs)
Large Enterprises
Global Cloud PBX System Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Cloud PBX System Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Cloud PBX System revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Cloud PBX System revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
RingCentral
AVOXI
Bitrix
Freshworks
CloudTalk
Microsoft
3CX
Jivosite
Monster VoIP
Mitel Networks
Outline of Major Chapters:
Chapter 1: Introduces the definition of Cloud PBX System, market overview.
Chapter 2: Global Cloud PBX System market size in revenue.
Chapter 3: Detailed analysis of Cloud PBX System company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Cloud PBX System in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
