Report overview
Retail CRM software features enable retailers to do just that. Programs help businesses track customer activity in their store and create deeper, emotional relationships with repeat buyers. Specific features enabling this value about relationship management include:
Customer profiles: Collect and input contact information, birthdays, and other valuable info for relationship building.
Purchase history: Track frequency and spend of purchases and get snapshot of individual products being bought.
Contact management: Automate marketing outreach across various channels and enable personalization based on past successful outreach.
This report aims to provide a comprehensive presentation of the global market for Retail CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Retail CRM Software. This report contains market size and forecasts of Retail CRM Software in global, including the following market information:
Global Retail CRM Software Market Revenue, 2018-2023, 2024-2030, ($ millions)
Global top five companies in 2022 (%)
The global Retail CRM Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud-based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Retail CRM Software include PayPal, Square, MINDBODY, Lightspeed, Oracle, Fishbowl, Timely, Cin7 and Odoo, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Retail CRM Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Retail CRM Software Market, by Type, 2018-2023, 2024-2030 ($ millions)
Global Retail CRM Software Market Segment Percentages, by Type, 2022 (%)
Cloud-based
On-premises
Global Retail CRM Software Market, by Application, 2018-2023, 2024-2030 ($ millions)
Global Retail CRM Software Market Segment Percentages, by Application, 2022 (%)
Large Enterpries
SMEs
Global Retail CRM Software Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)
Global Retail CRM Software Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Retail CRM Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Retail CRM Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
PayPal
Square
MINDBODY
Lightspeed
Oracle
Fishbowl
Timely
Cin7
Odoo
Phorest
Traxia
SeatMe
talech
PHP
Toast POS
Epos Now
Booksy
Route4Me
Outline of Major Chapters:
Chapter 1: Introduces the definition of Retail CRM Software, market overview.
Chapter 2: Global Retail CRM Software market size in revenue.
Chapter 3: Detailed analysis of Retail CRM Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Retail CRM Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
