The global B2C Online Ordering market size was valued at US$ 5.67 trillion in 2024 and is projected to reach US$ 9.34 trillion by 2030, at a CAGR of 8.7% during the forecast period 2024-2030.
The United States B2C Online Ordering market size was valued at US$ 1.23 trillion in 2024 and is projected to reach US$ 1.89 trillion by 2030, at a CAGR of 7.4% during the forecast period 2024-2030.
B2C Online Ordering platforms enable direct consumer purchases through digital channels, including retail, food delivery, and services.
The global market is growing rapidly, driven by e-commerce adoption and mobile shopping trends. In 2023, mobile orders reached 65% of total online orders globally, with retail accounting for 55% of transactions. The market saw a 45% increase in social commerce adoption in 2023. Mobile apps dominate with a 60% market share, while web platforms are growing at 10% annually. Asia Pacific leads with a 45% market share and is the fastest-growing region at 9.5% CAGR. The industry is focusing on developing AI-powered personalization, with a 50% growth in R&D investments for user experience enhancement.
Report Overview
This report mainly studies B2C online ordering market. The Online Ordering System can be defined as a simple and convenient way for customers to purchase food online, without having to go to the restaurant.
This report provides a deep insight into the global B2C Online Ordering market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global B2C Online Ordering Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the B2C Online Ordering market in any manner.
Global B2C Online Ordering Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
Menufy
Restolabs
Olo
MenuDrive
Toast POS
ChowNow
Orders2me
Upserve
Square
iMenu360
GloriaFood
Market Segmentation (by Type)
Web-based
On-premise
Managed
Market Segmentation (by Application)
Hypermarket & Supermarket
Food & Drink Specialists
Convenience Stores
Restaurants
Geographic Segmentation
TABLE OF CONTENTS
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of B2C Online Ordering
1.2 Key Market Segments
1.2.1 B2C Online Ordering Segment by Type
1.2.2 B2C Online Ordering Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 B2C Online Ordering Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 B2C Online Ordering Market Competitive Landscape
3.1 Global B2C Online Ordering Revenue Market Share by Company (2019-2024)
3.2 B2C Online Ordering Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company B2C Online Ordering Market Size Sites, Area Served, Product Type
3.4 B2C Online Ordering Market Competitive Situation and Trends
3.4.1 B2C Online Ordering Market Concentration Rate
3.4.2 Global 5 and 10 Largest B2C Online Ordering Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 B2C Online Ordering Value Chain Analysis
4.1 B2C Online Ordering Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of B2C Online Ordering Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 B2C Online Ordering Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global B2C Online Ordering Market Size Market Share by Type (2019-2024)
6.3 Global B2C Online Ordering Market Size Growth Rate by Type (2019-2024)
7 B2C Online Ordering Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global B2C Online Ordering Market Size (M USD) by Application (2019-2024)
7.3 Global B2C Online Ordering Market Size Growth Rate by Application (2019-2024)
8 B2C Online Ordering Market Segmentation by Region
8.1 Global B2C Online Ordering Market Size by Region
8.1.1 Global B2C Online Ordering Market Size by Region
8.1.2 Global B2C Online Ordering Market Size Market Share by Region
8.2 North America
8.2.1 North America B2C Online Ordering Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe B2C Online Ordering Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific B2C Online Ordering Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America B2C Online Ordering Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa B2C Online Ordering Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Menufy
9.1.1 Menufy B2C Online Ordering Basic Information
9.1.2 Menufy B2C Online Ordering Product Overview
9.1.3 Menufy B2C Online Ordering Product Market Performance
9.1.4 Menufy B2C Online Ordering SWOT Analysis
9.1.5 Menufy Business Overview
9.1.6 Menufy Recent Developments
9.2 Restolabs
9.2.1 Restolabs B2C Online Ordering Basic Information
9.2.2 Restolabs B2C Online Ordering Product Overview
9.2.3 Restolabs B2C Online Ordering Product Market Performance
9.2.4 Restolabs B2C Online Ordering SWOT Analysis
9.2.5 Restolabs Business Overview
9.2.6 Restolabs Recent Developments
9.3 Olo
9.3.1 Olo B2C Online Ordering Basic Information
9.3.2 Olo B2C Online Ordering Product Overview
9.3.3 Olo B2C Online Ordering Product Market Performance
9.3.4 Olo B2C Online Ordering SWOT Analysis
9.3.5 Olo Business Overview
9.3.6 Olo Recent Developments
9.4 MenuDrive
9.4.1 MenuDrive B2C Online Ordering Basic Information
9.4.2 MenuDrive B2C Online Ordering Product Overview
9.4.3 MenuDrive B2C Online Ordering Product Market Performance
9.4.4 MenuDrive Business Overview
9.4.5 MenuDrive Recent Developments
9.5 Toast POS
9.5.1 Toast POS B2C Online Ordering Basic Information
9.5.2 Toast POS B2C Online Ordering Product Overview
9.5.3 Toast POS B2C Online Ordering Product Market Performance
9.5.4 Toast POS Business Overview
9.5.5 Toast POS Recent Developments
9.6 ChowNow
9.6.1 ChowNow B2C Online Ordering Basic Information
9.6.2 ChowNow B2C Online Ordering Product Overview
9.6.3 ChowNow B2C Online Ordering Product Market Performance
9.6.4 ChowNow Business Overview
9.6.5 ChowNow Recent Developments
9.7 Orders2me
9.7.1 Orders2me B2C Online Ordering Basic Information
9.7.2 Orders2me B2C Online Ordering Product Overview
9.7.3 Orders2me B2C Online Ordering Product Market Performance
9.7.4 Orders2me Business Overview
9.7.5 Orders2me Recent Developments
9.8 Upserve
9.8.1 Upserve B2C Online Ordering Basic Information
9.8.2 Upserve B2C Online Ordering Product Overview
9.8.3 Upserve B2C Online Ordering Product Market Performance
9.8.4 Upserve Business Overview
9.8.5 Upserve Recent Developments
9.9 Square
9.9.1 Square B2C Online Ordering Basic Information
9.9.2 Square B2C Online Ordering Product Overview
9.9.3 Square B2C Online Ordering Product Market Performance
9.9.4 Square Business Overview
9.9.5 Square Recent Developments
9.10 iMenu360
9.10.1 iMenu360 B2C Online Ordering Basic Information
9.10.2 iMenu360 B2C Online Ordering Product Overview
9.10.3 iMenu360 B2C Online Ordering Product Market Performance
9.10.4 iMenu360 Business Overview
9.10.5 iMenu360 Recent Developments
9.11 GloriaFood
9.11.1 GloriaFood B2C Online Ordering Basic Information
9.11.2 GloriaFood B2C Online Ordering Product Overview
9.11.3 GloriaFood B2C Online Ordering Product Market Performance
9.11.4 GloriaFood Business Overview
9.11.5 GloriaFood Recent Developments
10 B2C Online Ordering Regional Market Forecast
10.1 Global B2C Online Ordering Market Size Forecast
10.2 Global B2C Online Ordering Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe B2C Online Ordering Market Size Forecast by Country
10.2.3 Asia Pacific B2C Online Ordering Market Size Forecast by Region
10.2.4 South America B2C Online Ordering Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of B2C Online Ordering by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global B2C Online Ordering Market Forecast by Type (2025-2030)
11.2 Global B2C Online Ordering Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
LIST OF TABLES & FIGURES
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. B2C Online Ordering Market Size Comparison by Region (M USD)
Table 5. Global B2C Online Ordering Revenue (M USD) by Company (2019-2024)
Table 6. Global B2C Online Ordering Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in B2C Online Ordering as of 2022)
Table 8. Company B2C Online Ordering Market Size Sites and Area Served
Table 9. Company B2C Online Ordering Product Type
Table 10. Global B2C Online Ordering Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of B2C Online Ordering
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. B2C Online Ordering Market Challenges
Table 18. Global B2C Online Ordering Market Size by Type (M USD)
Table 19. Global B2C Online Ordering Market Size (M USD) by Type (2019-2024)
Table 20. Global B2C Online Ordering Market Size Share by Type (2019-2024)
Table 21. Global B2C Online Ordering Market Size Growth Rate by Type (2019-2024)
Table 22. Global B2C Online Ordering Market Size by Application
Table 23. Global B2C Online Ordering Market Size by Application (2019-2024) & (M USD)
Table 24. Global B2C Online Ordering Market Share by Application (2019-2024)
Table 25. Global B2C Online Ordering Market Size Growth Rate by Application (2019-2024)
Table 26. Global B2C Online Ordering Market Size by Region (2019-2024) & (M USD)
Table 27. Global B2C Online Ordering Market Size Market Share by Region (2019-2024)
Table 28. North America B2C Online Ordering Market Size by Country (2019-2024) & (M USD)
Table 29. Europe B2C Online Ordering Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific B2C Online Ordering Market Size by Region (2019-2024) & (M USD)
Table 31. South America B2C Online Ordering Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa B2C Online Ordering Market Size by Region (2019-2024) & (M USD)
Table 33. Menufy B2C Online Ordering Basic Information
Table 34. Menufy B2C Online Ordering Product Overview
Table 35. Menufy B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Menufy B2C Online Ordering SWOT Analysis
Table 37. Menufy Business Overview
Table 38. Menufy Recent Developments
Table 39. Restolabs B2C Online Ordering Basic Information
Table 40. Restolabs B2C Online Ordering Product Overview
Table 41. Restolabs B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Restolabs B2C Online Ordering SWOT Analysis
Table 43. Restolabs Business Overview
Table 44. Restolabs Recent Developments
Table 45. Olo B2C Online Ordering Basic Information
Table 46. Olo B2C Online Ordering Product Overview
Table 47. Olo B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Olo B2C Online Ordering SWOT Analysis
Table 49. Olo Business Overview
Table 50. Olo Recent Developments
Table 51. MenuDrive B2C Online Ordering Basic Information
Table 52. MenuDrive B2C Online Ordering Product Overview
Table 53. MenuDrive B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 54. MenuDrive Business Overview
Table 55. MenuDrive Recent Developments
Table 56. Toast POS B2C Online Ordering Basic Information
Table 57. Toast POS B2C Online Ordering Product Overview
Table 58. Toast POS B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 59. Toast POS Business Overview
Table 60. Toast POS Recent Developments
Table 61. ChowNow B2C Online Ordering Basic Information
Table 62. ChowNow B2C Online Ordering Product Overview
Table 63. ChowNow B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 64. ChowNow Business Overview
Table 65. ChowNow Recent Developments
Table 66. Orders2me B2C Online Ordering Basic Information
Table 67. Orders2me B2C Online Ordering Product Overview
Table 68. Orders2me B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Orders2me Business Overview
Table 70. Orders2me Recent Developments
Table 71. Upserve B2C Online Ordering Basic Information
Table 72. Upserve B2C Online Ordering Product Overview
Table 73. Upserve B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Upserve Business Overview
Table 75. Upserve Recent Developments
Table 76. Square B2C Online Ordering Basic Information
Table 77. Square B2C Online Ordering Product Overview
Table 78. Square B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Square Business Overview
Table 80. Square Recent Developments
Table 81. iMenu360 B2C Online Ordering Basic Information
Table 82. iMenu360 B2C Online Ordering Product Overview
Table 83. iMenu360 B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 84. iMenu360 Business Overview
Table 85. iMenu360 Recent Developments
Table 86. GloriaFood B2C Online Ordering Basic Information
Table 87. GloriaFood B2C Online Ordering Product Overview
Table 88. GloriaFood B2C Online Ordering Revenue (M USD) and Gross Margin (2019-2024)
Table 89. GloriaFood Business Overview
Table 90. GloriaFood Recent Developments
Table 91. Global B2C Online Ordering Market Size Forecast by Region (2025-2030) & (M USD)
Table 92. North America B2C Online Ordering Market Size Forecast by Country (2025-2030) & (M USD)
Table 93. Europe B2C Online Ordering Market Size Forecast by Country (2025-2030) & (M USD)
Table 94. Asia Pacific B2C Online Ordering Market Size Forecast by Region (2025-2030) & (M USD)
Table 95. South America B2C Online Ordering Market Size Forecast by Country (2025-2030) & (M USD)
Table 96. Middle East and Africa B2C Online Ordering Market Size Forecast by Country (2025-2030) & (M USD)
Table 97. Global B2C Online Ordering Market Size Forecast by Type (2025-2030) & (M USD)
Table 98. Global B2C Online Ordering Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of B2C Online Ordering
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global B2C Online Ordering Market Size (M USD), 2019-2030
Figure 5. Global B2C Online Ordering Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. B2C Online Ordering Market Size by Country (M USD)
Figure 10. Global B2C Online Ordering Revenue Share by Company in 2023
Figure 11. B2C Online Ordering Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by B2C Online Ordering Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global B2C Online Ordering Market Share by Type
Figure 15. Market Size Share of B2C Online Ordering by Type (2019-2024)
Figure 16. Market Size Market Share of B2C Online Ordering by Type in 2022
Figure 17. Global B2C Online Ordering Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global B2C Online Ordering Market Share by Application
Figure 20. Global B2C Online Ordering Market Share by Application (2019-2024)
Figure 21. Global B2C Online Ordering Market Share by Application in 2022
Figure 22. Global B2C Online Ordering Market Size Growth Rate by Application (2019-2024)
Figure 23. Global B2C Online Ordering Market Size Market Share by Region (2019-2024)
Figure 24. North America B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America B2C Online Ordering Market Size Market Share by Country in 2023
Figure 26. U.S. B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada B2C Online Ordering Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico B2C Online Ordering Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe B2C Online Ordering Market Size Market Share by Country in 2023
Figure 31. Germany B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific B2C Online Ordering Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific B2C Online Ordering Market Size Market Share by Region in 2023
Figure 38. China B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America B2C Online Ordering Market Size and Growth Rate (M USD)
Figure 44. South America B2C Online Ordering Market Size Market Share by Country in 2023
Figure 45. Brazil B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa B2C Online Ordering Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa B2C Online Ordering Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa B2C Online Ordering Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global B2C Online Ordering Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global B2C Online Ordering Market Share Forecast by Type (2025-2030)
Figure 57. Global B2C Online Ordering Market Share Forecast by Application (2025-2030)
