VoIP functions on broadband networks using packet switched telephone networks (PSTNs), unlike traditional calls on circuit switched networks. PSTNs are more efficient than legacy systems (circuited switched networks), and information can be routed in packets over optimized paths. VoIP allows IP calls over mobile networks (3G/LTE) or fixed networks, such as wireless hotspots, Wi-Fi, and worldwide interoperability for microwave access (WiMAX) networks. VoIP bypasses the originating mobile carrier's telephony network and allows inexpensive calls on mobiles through the ISP networks. It also offers low-cost international calls, and roaming calls, without the need for extensive infrastructures such as PCs and DSL modems.
This report aims to provide a comprehensive presentation of the global market for Business VoIP Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business VoIP Services. This report contains market size and forecasts of Business VoIP Services in global, including the following market information:
Global Business VoIP Services Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Business VoIP Services market was valued at US$ 28010 million in 2022 and is projected to reach US$ 32950 million by 2029, at a CAGR of 2.3% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
A large number of consumers are still apprehensive about the use of voice communication over internet bandwidth on account of data privacy and security concerns. This is anticipated to restrict the adoption of VoIP services. In addition to this senior citizens are not used to voice communication over the internet and find it more comfortable to make use of analog telephone lines for voice communication. This is expected to limit the growth of the VIP Services Market. In addition to this, senior citizens are also apprehensive about the quality of communication over internet bandwidth and refrain from upgrading themselves to the latest technology and continue to make use of and love telephone lines for voice communication.
We surveyed the Business VoIP Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Business VoIP Services Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Business VoIP Services Market Segment Percentages, by Type, 2022 (%)
One-Piece-Ball
Two-Piece-Ball
Three-Piece-Ball
Others
Global Business VoIP Services Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Business VoIP Services Market Segment Percentages, by Application, 2022 (%)
Commercial
Personal
Global Business VoIP Services Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Business VoIP Services Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Business VoIP Services revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Business VoIP Services revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
AT&T
RingCentral
8x8
Vonage Business
Intermedia
Mitel
Fonality
Citrix
Dialpad
ShoreTel
Microsoft Skype
Nextiva
Outline of Major Chapters:
Chapter 1: Introduces the definition of Business VoIP Services, market overview.
Chapter 2: Global Business VoIP Services market size in revenue.
Chapter 3: Detailed analysis of Business VoIP Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Business VoIP Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Business VoIP Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Business VoIP Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Business VoIP Services Overall Market Size
2.1 Global Business VoIP Services Market Size: 2022 VS 2029
2.2 Global Business VoIP Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Business VoIP Services Players in Global Market
3.2 Top Global Business VoIP Services Companies Ranked by Revenue
3.3 Global Business VoIP Services Revenue by Companies
3.4 Top 3 and Top 5 Business VoIP Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies Business VoIP Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Business VoIP Services Players in Global Market
3.6.1 List of Global Tier 1 Business VoIP Services Companies
3.6.2 List of Global Tier 2 and Tier 3 Business VoIP Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Business VoIP Services Market Size Markets, 2022 & 2029
4.1.2 One-Piece-Ball
4.1.3 Two-Piece-Ball
4.1.4 Three-Piece-Ball
4.1.5 Others
4.2 By Type - Global Business VoIP Services Revenue & Forecasts
4.2.1 By Type - Global Business VoIP Services Revenue, 2018-2023
4.2.2 By Type - Global Business VoIP Services Revenue, 2024-2029
4.2.3 By Type - Global Business VoIP Services Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Business VoIP Services Market Size, 2022 & 2029
5.1.2 Commercial
5.1.3 Personal
5.2 By Application - Global Business VoIP Services Revenue & Forecasts
5.2.1 By Application - Global Business VoIP Services Revenue, 2018-2023
5.2.2 By Application - Global Business VoIP Services Revenue, 2024-2029
5.2.3 By Application - Global Business VoIP Services Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Business VoIP Services Market Size, 2022 & 2029
6.2 By Region - Global Business VoIP Services Revenue & Forecasts
6.2.1 By Region - Global Business VoIP Services Revenue, 2018-2023
6.2.2 By Region - Global Business VoIP Services Revenue, 2024-2029
6.2.3 By Region - Global Business VoIP Services Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Business VoIP Services Revenue, 2018-2029
6.3.2 US Business VoIP Services Market Size, 2018-2029
6.3.3 Canada Business VoIP Services Market Size, 2018-2029
6.3.4 Mexico Business VoIP Services Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Business VoIP Services Revenue, 2018-2029
6.4.2 Germany Business VoIP Services Market Size, 2018-2029
6.4.3 France Business VoIP Services Market Size, 2018-2029
6.4.4 U.K. Business VoIP Services Market Size, 2018-2029
6.4.5 Italy Business VoIP Services Market Size, 2018-2029
6.4.6 Russia Business VoIP Services Market Size, 2018-2029
6.4.7 Nordic Countries Business VoIP Services Market Size, 2018-2029
6.4.8 Benelux Business VoIP Services Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Business VoIP Services Revenue, 2018-2029
6.5.2 China Business VoIP Services Market Size, 2018-2029
6.5.3 Japan Business VoIP Services Market Size, 2018-2029
6.5.4 South Korea Business VoIP Services Market Size, 2018-2029
6.5.5 Southeast Asia Business VoIP Services Market Size, 2018-2029
6.5.6 India Business VoIP Services Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Business VoIP Services Revenue, 2018-2029
6.6.2 Brazil Business VoIP Services Market Size, 2018-2029
6.6.3 Argentina Business VoIP Services Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Business VoIP Services Revenue, 2018-2029
6.7.2 Turkey Business VoIP Services Market Size, 2018-2029
6.7.3 Israel Business VoIP Services Market Size, 2018-2029
6.7.4 Saudi Arabia Business VoIP Services Market Size, 2018-2029
6.7.5 UAE Business VoIP Services Market Size, 2018-2029
7 Business VoIP Services Companies Profiles
7.1 AT&T
7.1.1 AT&T Company Summary
7.1.2 AT&T Business Overview
7.1.3 AT&T Business VoIP Services Major Product Offerings
7.1.4 AT&T Business VoIP Services Revenue in Global Market (2018-2023)
7.1.5 AT&T Key News & Latest Developments
7.2 RingCentral
7.2.1 RingCentral Company Summary
7.2.2 RingCentral Business Overview
7.2.3 RingCentral Business VoIP Services Major Product Offerings
7.2.4 RingCentral Business VoIP Services Revenue in Global Market (2018-2023)
7.2.5 RingCentral Key News & Latest Developments
7.3 8x8
7.3.1 8x8 Company Summary
7.3.2 8x8 Business Overview
7.3.3 8x8 Business VoIP Services Major Product Offerings
7.3.4 8x8 Business VoIP Services Revenue in Global Market (2018-2023)
7.3.5 8x8 Key News & Latest Developments
7.4 Vonage Business
7.4.1 Vonage Business Company Summary
7.4.2 Vonage Business Business Overview
7.4.3 Vonage Business Business VoIP Services Major Product Offerings
7.4.4 Vonage Business Business VoIP Services Revenue in Global Market (2018-2023)
7.4.5 Vonage Business Key News & Latest Developments
7.5 Intermedia
7.5.1 Intermedia Company Summary
7.5.2 Intermedia Business Overview
7.5.3 Intermedia Business VoIP Services Major Product Offerings
7.5.4 Intermedia Business VoIP Services Revenue in Global Market (2018-2023)
7.5.5 Intermedia Key News & Latest Developments
7.6 Mitel
7.6.1 Mitel Company Summary
7.6.2 Mitel Business Overview
7.6.3 Mitel Business VoIP Services Major Product Offerings
7.6.4 Mitel Business VoIP Services Revenue in Global Market (2018-2023)
7.6.5 Mitel Key News & Latest Developments
7.7 Fonality
7.7.1 Fonality Company Summary
7.7.2 Fonality Business Overview
7.7.3 Fonality Business VoIP Services Major Product Offerings
7.7.4 Fonality Business VoIP Services Revenue in Global Market (2018-2023)
7.7.5 Fonality Key News & Latest Developments
7.8 Citrix
7.8.1 Citrix Company Summary
7.8.2 Citrix Business Overview
7.8.3 Citrix Business VoIP Services Major Product Offerings
7.8.4 Citrix Business VoIP Services Revenue in Global Market (2018-2023)
7.8.5 Citrix Key News & Latest Developments
7.9 Dialpad
7.9.1 Dialpad Company Summary
7.9.2 Dialpad Business Overview
7.9.3 Dialpad Business VoIP Services Major Product Offerings
7.9.4 Dialpad Business VoIP Services Revenue in Global Market (2018-2023)
7.9.5 Dialpad Key News & Latest Developments
7.10 ShoreTel
7.10.1 ShoreTel Company Summary
7.10.2 ShoreTel Business Overview
7.10.3 ShoreTel Business VoIP Services Major Product Offerings
7.10.4 ShoreTel Business VoIP Services Revenue in Global Market (2018-2023)
7.10.5 ShoreTel Key News & Latest Developments
7.11 Microsoft Skype
7.11.1 Microsoft Skype Company Summary
7.11.2 Microsoft Skype Business Overview
7.11.3 Microsoft Skype Business VoIP Services Major Product Offerings
7.11.4 Microsoft Skype Business VoIP Services Revenue in Global Market (2018-2023)
7.11.5 Microsoft Skype Key News & Latest Developments
7.12 Nextiva
7.12.1 Nextiva Company Summary
7.12.2 Nextiva Business Overview
7.12.3 Nextiva Business VoIP Services Major Product Offerings
7.12.4 Nextiva Business VoIP Services Revenue in Global Market (2018-2023)
7.12.5 Nextiva Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Business VoIP Services Market Opportunities & Trends in Global Market
Table 2. Business VoIP Services Market Drivers in Global Market
Table 3. Business VoIP Services Market Restraints in Global Market
Table 4. Key Players of Business VoIP Services in Global Market
Table 5. Top Business VoIP Services Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Business VoIP Services Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Business VoIP Services Revenue Share by Companies, 2018-2023
Table 8. Global Companies Business VoIP Services Product Type
Table 9. List of Global Tier 1 Business VoIP Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Business VoIP Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Business VoIP Services Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Business VoIP Services Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Business VoIP Services Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Business VoIP Services Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Business VoIP Services Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Business VoIP Services Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Business VoIP Services Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Business VoIP Services Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Business VoIP Services Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Business VoIP Services Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Business VoIP Services Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Business VoIP Services Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Business VoIP Services Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Business VoIP Services Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Business VoIP Services Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Business VoIP Services Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Business VoIP Services Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Business VoIP Services Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Business VoIP Services Revenue, (US$, Mn), 2024-2029
Table 30. AT&T Company Summary
Table 31. AT&T Business VoIP Services Product Offerings
Table 32. AT&T Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 33. AT&T Key News & Latest Developments
Table 34. RingCentral Company Summary
Table 35. RingCentral Business VoIP Services Product Offerings
Table 36. RingCentral Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 37. RingCentral Key News & Latest Developments
Table 38. 8x8 Company Summary
Table 39. 8x8 Business VoIP Services Product Offerings
Table 40. 8x8 Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 41. 8x8 Key News & Latest Developments
Table 42. Vonage Business Company Summary
Table 43. Vonage Business Business VoIP Services Product Offerings
Table 44. Vonage Business Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 45. Vonage Business Key News & Latest Developments
Table 46. Intermedia Company Summary
Table 47. Intermedia Business VoIP Services Product Offerings
Table 48. Intermedia Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 49. Intermedia Key News & Latest Developments
Table 50. Mitel Company Summary
Table 51. Mitel Business VoIP Services Product Offerings
Table 52. Mitel Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 53. Mitel Key News & Latest Developments
Table 54. Fonality Company Summary
Table 55. Fonality Business VoIP Services Product Offerings
Table 56. Fonality Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 57. Fonality Key News & Latest Developments
Table 58. Citrix Company Summary
Table 59. Citrix Business VoIP Services Product Offerings
Table 60. Citrix Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 61. Citrix Key News & Latest Developments
Table 62. Dialpad Company Summary
Table 63. Dialpad Business VoIP Services Product Offerings
Table 64. Dialpad Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 65. Dialpad Key News & Latest Developments
Table 66. ShoreTel Company Summary
Table 67. ShoreTel Business VoIP Services Product Offerings
Table 68. ShoreTel Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 69. ShoreTel Key News & Latest Developments
Table 70. Microsoft Skype Company Summary
Table 71. Microsoft Skype Business VoIP Services Product Offerings
Table 72. Microsoft Skype Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 73. Microsoft Skype Key News & Latest Developments
Table 74. Nextiva Company Summary
Table 75. Nextiva Business VoIP Services Product Offerings
Table 76. Nextiva Business VoIP Services Revenue (US$, Mn) & (2018-2023)
Table 77. Nextiva Key News & Latest Developments
List of Figures
Figure 1. Business VoIP Services Segment by Type in 2022
Figure 2. Business VoIP Services Segment by Application in 2022
Figure 3. Global Business VoIP Services Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Business VoIP Services Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Business VoIP Services Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Business VoIP Services Revenue in 2022
Figure 8. By Type - Global Business VoIP Services Revenue Market Share, 2018-2029
Figure 9. By Application - Global Business VoIP Services Revenue Market Share, 2018-2029
Figure 10. By Type - Global Business VoIP Services Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Business VoIP Services Revenue Market Share, 2018-2029
Figure 12. By Application - Global Business VoIP Services Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Business VoIP Services Revenue Market Share, 2018-2029
Figure 14. By Region - Global Business VoIP Services Revenue Market Share, 2018-2029
Figure 15. By Country - North America Business VoIP Services Revenue Market Share, 2018-2029
Figure 16. US Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Business VoIP Services Revenue Market Share, 2018-2029
Figure 20. Germany Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 21. France Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Business VoIP Services Revenue Market Share, 2018-2029
Figure 28. China Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 32. India Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Business VoIP Services Revenue Market Share, 2018-2029
Figure 34. Brazil Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Business VoIP Services Revenue Market Share, 2018-2029
Figure 37. Turkey Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Business VoIP Services Revenue, (US$, Mn), 2018-2029
Figure 41. AT&T Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. RingCentral Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. 8x8 Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Vonage Business Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Intermedia Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Mitel Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Fonality Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Citrix Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Dialpad Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. ShoreTel Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Microsoft Skype Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Nextiva Business VoIP Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)