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Call Routing Software Market, Global Outlook and Forecast 2023-2030

Call Routing Software Market, Global Outlook and Forecast 2023-2030

  • Category:ICT & Media
  • Published on : 23 January 2023
  • Pages :101
  • Formats:
  • Report Code:SMR-7542023

This report contains market size and forecasts of Call Routing Software in Global, including the following market information:

  • Global Call Routing Software Market Revenue, 2018-2023, 2023-2030, ($ millions)
  • Global top five companies in 2022 (%)
The global Call Routing Software market was valued at million in 2022 and is projected to reach US$ million by 2030, at a CAGR of % during the forecast period 2023-2030.
The U.S. Market is Estimated at $ Million in 2022, While China is Forecast to Reach $ Million by 2030.
Cloud-based Segment to Reach $ Million by 2030, with a % CAGR in next six years.
The global key manufacturers of Call Routing Software include MyOperator, SparkTG, AVOXI, Ameyo, CallerReady, Five9, Exotel, Aircall and ConnectAndSell, etc. In 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Call Routing Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Call Routing Software Market, by Type, 2018-2023, 2023-2030 ($ millions)
Global Call Routing Software Market Segment Percentages, by Type, 2022 (%)
  • Cloud-based
  • On-premise
Global Call Routing Software Market, by Application, 2018-2023, 2023-2030 ($ millions)
Global Call Routing Software Market Segment Percentages, by Application, 2022 (%)
  • Large Enterprises
  • SMEs
Global Call Routing Software Market, By Region and Country, 2018-2023, 2023-2030 ($ Millions)
Global Call Routing Software Market Segment Percentages, By Region and Country, 2022 (%)
  • North America
  • US
  • Canada
  • Mexico
  • Europe
  • Germany
  • France
  • U.K.
  • Italy
  • Russia
  • Nordic Countries
  • Benelux
  • Rest of Europe
  • Asia
  • China
  • Japan
  • South Korea
  • Southeast Asia
  • India
  • Rest of Asia
  • South America
  • Brazil
  • Argentina
  • Rest of South America
  • Middle East & Africa
  • Turkey
  • Israel
  • Saudi Arabia
  • UAE
  • Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
  • Key companies Call Routing Software revenues in global market, 2018-2023 (estimated), ($ millions)
  • Key companies Call Routing Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
  • MyOperator
  • SparkTG
  • AVOXI
  • Ameyo
  • CallerReady
  • Five9
  • Exotel
  • Aircall
  • ConnectAndSell
  • ConnectLeader
  • Dialpad Talk
  • Freshsales
  • Groove
  • Gryphon Networks
  • Kixie PowerCall
  • Outreach

TABLE OF CONTENTS

1 Introduction to Research & Analysis Reports
1.1 Call Routing Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Call Routing Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Call Routing Software Overall Market Size
2.1 Global Call Routing Software Market Size: 2022 VS 2030
2.2 Global Call Routing Software Market Size, Prospects & Forecasts: 2018-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Call Routing Software Players in Global Market
3.2 Top Global Call Routing Software Companies Ranked by Revenue
3.3 Global Call Routing Software Revenue by Companies
3.4 Top 3 and Top 5 Call Routing Software Companies in Global Market, by Revenue in 2022
3.5 Global Companies Call Routing Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Call Routing Software Players in Global Market
3.6.1 List of Global Tier 1 Call Routing Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Call Routing Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Call Routing Software Market Size Markets, 2022 & 2030
4.1.2 Cloud-based
4.1.3 On-premise
4.2 By Type - Global Call Routing Software Revenue & Forecasts
4.2.1 By Type - Global Call Routing Software Revenue, 2018-2023
4.2.2 By Type - Global Call Routing Software Revenue, 2023-2030
4.2.3 By Type - Global Call Routing Software Revenue Market Share, 2018-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Call Routing Software Market Size, 2022 & 2030
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Call Routing Software Revenue & Forecasts
5.2.1 By Application - Global Call Routing Software Revenue, 2018-2023
5.2.2 By Application - Global Call Routing Software Revenue, 2023-2030
5.2.3 By Application - Global Call Routing Software Revenue Market Share, 2018-2030
6 Sights by Region
6.1 By Region - Global Call Routing Software Market Size, 2022 & 2030
6.2 By Region - Global Call Routing Software Revenue & Forecasts
6.2.1 By Region - Global Call Routing Software Revenue, 2018-2023
6.2.2 By Region - Global Call Routing Software Revenue, 2023-2030
6.2.3 By Region - Global Call Routing Software Revenue Market Share, 2018-2030
6.3 North America
6.3.1 By Country - North America Call Routing Software Revenue, 2018-2030
6.3.2 US Call Routing Software Market Size, 2018-2030
6.3.3 Canada Call Routing Software Market Size, 2018-2030
6.3.4 Mexico Call Routing Software Market Size, 2018-2030
6.4 Europe
6.4.1 By Country - Europe Call Routing Software Revenue, 2018-2030
6.4.2 Germany Call Routing Software Market Size, 2018-2030
6.4.3 France Call Routing Software Market Size, 2018-2030
6.4.4 U.K. Call Routing Software Market Size, 2018-2030
6.4.5 Italy Call Routing Software Market Size, 2018-2030
6.4.6 Russia Call Routing Software Market Size, 2018-2030
6.4.7 Nordic Countries Call Routing Software Market Size, 2018-2030
6.4.8 Benelux Call Routing Software Market Size, 2018-2030
6.5 Asia
6.5.1 By Region - Asia Call Routing Software Revenue, 2018-2030
6.5.2 China Call Routing Software Market Size, 2018-2030
6.5.3 Japan Call Routing Software Market Size, 2018-2030
6.5.4 South Korea Call Routing Software Market Size, 2018-2030
6.5.5 Southeast Asia Call Routing Software Market Size, 2018-2030
6.5.6 India Call Routing Software Market Size, 2018-2030
6.6 South America
6.6.1 By Country - South America Call Routing Software Revenue, 2018-2030
6.6.2 Brazil Call Routing Software Market Size, 2018-2030
6.6.3 Argentina Call Routing Software Market Size, 2018-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Call Routing Software Revenue, 2018-2030
6.7.2 Turkey Call Routing Software Market Size, 2018-2030
6.7.3 Israel Call Routing Software Market Size, 2018-2030
6.7.4 Saudi Arabia Call Routing Software Market Size, 2018-2030
6.7.5 UAE Call Routing Software Market Size, 2018-2030
7 Players Profiles
7.1 MyOperator
7.1.1 MyOperator Corporate Summary
7.1.2 MyOperator Business Overview
7.1.3 MyOperator Call Routing Software Major Product Offerings
7.1.4 MyOperator Call Routing Software Revenue in Global Market (2018-2023)
7.1.5 MyOperator Key News
7.2 SparkTG
7.2.1 SparkTG Corporate Summary
7.2.2 SparkTG Business Overview
7.2.3 SparkTG Call Routing Software Major Product Offerings
7.2.4 SparkTG Call Routing Software Revenue in Global Market (2018-2023)
7.2.5 SparkTG Key News
7.3 AVOXI
7.3.1 AVOXI Corporate Summary
7.3.2 AVOXI Business Overview
7.3.3 AVOXI Call Routing Software Major Product Offerings
7.3.4 AVOXI Call Routing Software Revenue in Global Market (2018-2023)
7.3.5 AVOXI Key News
7.4 Ameyo
7.4.1 Ameyo Corporate Summary
7.4.2 Ameyo Business Overview
7.4.3 Ameyo Call Routing Software Major Product Offerings
7.4.4 Ameyo Call Routing Software Revenue in Global Market (2018-2023)
7.4.5 Ameyo Key News
7.5 CallerReady
7.5.1 CallerReady Corporate Summary
7.5.2 CallerReady Business Overview
7.5.3 CallerReady Call Routing Software Major Product Offerings
7.5.4 CallerReady Call Routing Software Revenue in Global Market (2018-2023)
7.5.5 CallerReady Key News
7.6 Five9
7.6.1 Five9 Corporate Summary
7.6.2 Five9 Business Overview
7.6.3 Five9 Call Routing Software Major Product Offerings
7.6.4 Five9 Call Routing Software Revenue in Global Market (2018-2023)
7.6.5 Five9 Key News
7.7 Exotel
7.7.1 Exotel Corporate Summary
7.7.2 Exotel Business Overview
7.7.3 Exotel Call Routing Software Major Product Offerings
7.7.4 Exotel Call Routing Software Revenue in Global Market (2018-2023)
7.7.5 Exotel Key News
7.8 Aircall
7.8.1 Aircall Corporate Summary
7.8.2 Aircall Business Overview
7.8.3 Aircall Call Routing Software Major Product Offerings
7.8.4 Aircall Call Routing Software Revenue in Global Market (2018-2023)
7.8.5 Aircall Key News
7.9 ConnectAndSell
7.9.1 ConnectAndSell Corporate Summary
7.9.2 ConnectAndSell Business Overview
7.9.3 ConnectAndSell Call Routing Software Major Product Offerings
7.9.4 ConnectAndSell Call Routing Software Revenue in Global Market (2018-2023)
7.9.5 ConnectAndSell Key News
7.10 ConnectLeader
7.10.1 ConnectLeader Corporate Summary
7.10.2 ConnectLeader Business Overview
7.10.3 ConnectLeader Call Routing Software Major Product Offerings
7.10.4 ConnectLeader Call Routing Software Revenue in Global Market (2018-2023)
7.10.5 ConnectLeader Key News
7.11 Dialpad Talk
7.11.1 Dialpad Talk Corporate Summary
7.11.2 Dialpad Talk Business Overview
7.11.3 Dialpad Talk Call Routing Software Major Product Offerings
7.11.4 Dialpad Talk Call Routing Software Revenue in Global Market (2018-2023)
7.11.5 Dialpad Talk Key News
7.12 Freshsales
7.12.1 Freshsales Corporate Summary
7.12.2 Freshsales Business Overview
7.12.3 Freshsales Call Routing Software Major Product Offerings
7.12.4 Freshsales Call Routing Software Revenue in Global Market (2018-2023)
7.12.5 Freshsales Key News
7.13 Groove
7.13.1 Groove Corporate Summary
7.13.2 Groove Business Overview
7.13.3 Groove Call Routing Software Major Product Offerings
7.13.4 Groove Call Routing Software Revenue in Global Market (2018-2023)
7.13.5 Groove Key News
7.14 Gryphon Networks
7.14.1 Gryphon Networks Corporate Summary
7.14.2 Gryphon Networks Business Overview
7.14.3 Gryphon Networks Call Routing Software Major Product Offerings
7.14.4 Gryphon Networks Call Routing Software Revenue in Global Market (2018-2023)
7.14.5 Gryphon Networks Key News
7.15 Kixie PowerCall
7.15.1 Kixie PowerCall Corporate Summary
7.15.2 Kixie PowerCall Business Overview
7.15.3 Kixie PowerCall Call Routing Software Major Product Offerings
7.15.4 Kixie PowerCall Call Routing Software Revenue in Global Market (2018-2023)
7.15.5 Kixie PowerCall Key News
7.16 Outreach
7.16.1 Outreach Corporate Summary
7.16.2 Outreach Business Overview
7.16.3 Outreach Call Routing Software Major Product Offerings
7.16.4 Outreach Call Routing Software Revenue in Global Market (2018-2023)
7.16.5 Outreach Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Call Routing Software Market Opportunities & Trends in Global Market
Table 2. Call Routing Software Market Drivers in Global Market
Table 3. Call Routing Software Market Restraints in Global Market
Table 4. Key Players of Call Routing Software in Global Market
Table 5. Top Call Routing Software Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Call Routing Software Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Call Routing Software Revenue Share by Companies, 2018-2023
Table 8. Global Companies Call Routing Software Product Type
Table 9. List of Global Tier 1 Call Routing Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Call Routing Software Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Call Routing Software Revenue, (US$, Mn), 2022 & 2030
Table 12. By Type - Call Routing Software Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Call Routing Software Revenue in Global (US$, Mn), 2023-2030
Table 14. By Application ? Global Call Routing Software Revenue, (US$, Mn), 2022 & 2030
Table 15. By Application - Call Routing Software Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Call Routing Software Revenue in Global (US$, Mn), 2023-2030
Table 17. By Region ? Global Call Routing Software Revenue, (US$, Mn), 2022 & 2030
Table 18. By Region - Global Call Routing Software Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Call Routing Software Revenue (US$, Mn), 2023-2030
Table 20. By Country - North America Call Routing Software Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Call Routing Software Revenue, (US$, Mn), 2023-2030
Table 22. By Country - Europe Call Routing Software Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Call Routing Software Revenue, (US$, Mn), 2023-2030
Table 24. By Region - Asia Call Routing Software Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Call Routing Software Revenue, (US$, Mn), 2023-2030
Table 26. By Country - South America Call Routing Software Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Call Routing Software Revenue, (US$, Mn), 2023-2030
Table 28. By Country - Middle East & Africa Call Routing Software Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Call Routing Software Revenue, (US$, Mn), 2023-2030
Table 30. MyOperator Corporate Summary
Table 31. MyOperator Call Routing Software Product Offerings
Table 32. MyOperator Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 33. SparkTG Corporate Summary
Table 34. SparkTG Call Routing Software Product Offerings
Table 35. SparkTG Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 36. AVOXI Corporate Summary
Table 37. AVOXI Call Routing Software Product Offerings
Table 38. AVOXI Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 39. Ameyo Corporate Summary
Table 40. Ameyo Call Routing Software Product Offerings
Table 41. Ameyo Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 42. CallerReady Corporate Summary
Table 43. CallerReady Call Routing Software Product Offerings
Table 44. CallerReady Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 45. Five9 Corporate Summary
Table 46. Five9 Call Routing Software Product Offerings
Table 47. Five9 Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 48. Exotel Corporate Summary
Table 49. Exotel Call Routing Software Product Offerings
Table 50. Exotel Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 51. Aircall Corporate Summary
Table 52. Aircall Call Routing Software Product Offerings
Table 53. Aircall Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 54. ConnectAndSell Corporate Summary
Table 55. ConnectAndSell Call Routing Software Product Offerings
Table 56. ConnectAndSell Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 57. ConnectLeader Corporate Summary
Table 58. ConnectLeader Call Routing Software Product Offerings
Table 59. ConnectLeader Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 60. Dialpad Talk Corporate Summary
Table 61. Dialpad Talk Call Routing Software Product Offerings
Table 62. Dialpad Talk Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 63. Freshsales Corporate Summary
Table 64. Freshsales Call Routing Software Product Offerings
Table 65. Freshsales Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 66. Groove Corporate Summary
Table 67. Groove Call Routing Software Product Offerings
Table 68. Groove Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 69. Gryphon Networks Corporate Summary
Table 70. Gryphon Networks Call Routing Software Product Offerings
Table 71. Gryphon Networks Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 72. Kixie PowerCall Corporate Summary
Table 73. Kixie PowerCall Call Routing Software Product Offerings
Table 74. Kixie PowerCall Call Routing Software Revenue (US$, Mn), (2018-2023)
Table 75. Outreach Corporate Summary
Table 76. Outreach Call Routing Software Product Offerings
Table 77. Outreach Call Routing Software Revenue (US$, Mn), (2018-2023)
List of Figures
Figure 1. Call Routing Software Segment by Type in 2022
Figure 2. Call Routing Software Segment by Application in 2022
Figure 3. Global Call Routing Software Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Call Routing Software Market Size: 2022 VS 2030 (US$, Mn)
Figure 6. Global Call Routing Software Revenue, 2018-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Call Routing Software Revenue in 2022
Figure 8. By Type - Global Call Routing Software Revenue Market Share, 2018-2030
Figure 9. By Application - Global Call Routing Software Revenue Market Share, 2018-2030
Figure 10. By Region - Global Call Routing Software Revenue Market Share, 2018-2030
Figure 11. By Country - North America Call Routing Software Revenue Market Share, 2018-2030
Figure 12. US Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 13. Canada Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 14. Mexico Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 15. By Country - Europe Call Routing Software Revenue Market Share, 2018-2030
Figure 16. Germany Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 17. France Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 18. U.K. Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 19. Italy Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 20. Russia Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 21. Nordic Countries Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 22. Benelux Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 23. By Region - Asia Call Routing Software Revenue Market Share, 2018-2030
Figure 24. China Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 25. Japan Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 26. South Korea Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 27. Southeast Asia Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 28. India Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 29. By Country - South America Call Routing Software Revenue Market Share, 2018-2030
Figure 30. Brazil Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 31. Argentina Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 32. By Country - Middle East & Africa Call Routing Software Revenue Market Share, 2018-2030
Figure 33. Turkey Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 34. Israel Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 35. Saudi Arabia Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 36. UAE Call Routing Software Revenue, (US$, Mn), 2018-2030
Figure 37. MyOperator Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 38. SparkTG Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 39. AVOXI Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 40. Ameyo Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 41. CallerReady Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Five9 Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Exotel Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Aircall Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. ConnectAndSell Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. ConnectLeader Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Dialpad Talk Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Freshsales Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Groove Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Gryphon Networks Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Kixie PowerCall Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Outreach Call Routing Software Revenue Year Over Year Growth (US$, Mn) & (2018-2023)

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