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Customer Communication Management (CCM) Software Market, Global Outlook and Forecast 2024-2030

Customer Communication Management (CCM) Software Market, Global Outlook and Forecast 2024-2030

  • Category:Energy and Natural Resources
  • Published on : 10 July 2024
  • Pages :112
  • Formats:
  • Report Code:SMR-7969508

The global Customer Communication Management (CCM) Software market was valued at US$ million in 2023 and is projected to reach US$ million by 2030, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2023, While China is to reach $ Million.
Cloud-based Segment to Reach $ Million by 2030, with a % CAGR in next six years.
The global key manufacturers of Customer Communication Management (CCM) Software include Front, Podium, Chekkit, Crexendo, WATI, Moxo, CommBox, Quadient Inspire and Interakt, etc. in 2023, the global top five players have a share approximately % in terms of revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Communication Management (CCM) Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Communication Management (CCM) Software. This report contains market size and forecasts of Customer Communication Management (CCM) Software in global, including the following market information:
Global Customer Communication Management (CCM) Software Market Revenue, 2019-2024, 2025-2030, ($ millions)
Global top five companies in 2023 (%)
We surveyed the Customer Communication Management (CCM) Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Communication Management (CCM) Software Market, by Type, 2019-2024, 2025-2030 ($ millions)
Global Customer Communication Management (CCM) Software Market Segment Percentages, by Type, 2023 (%)
Cloud-based
On-premises
Global Customer Communication Management (CCM) Software Market, by Application, 2019-2024, 2025-2030 ($ millions)
Global Customer Communication Management (CCM) Software Market Segment Percentages, by Application, 2023 (%)
SMEs
Large Rnterprises
Global Customer Communication Management (CCM) Software Market, By Region and Country, 2019-2024, 2025-2030 ($ Millions)
Global Customer Communication Management (CCM) Software Market Segment Percentages, By Region and Country, 2023 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Communication Management (CCM) Software revenues in global market, 2019-2024 (estimated), ($ millions)
Key companies Customer Communication Management (CCM) Software revenues share in global market, 2023 (%)
Further, the report presents profiles of competitors in the market, key players include:
Front
Podium
Chekkit
Crexendo
WATI
Moxo
CommBox
Quadient Inspire
Interakt
QualityUnit
Qiscus
Bitrix
Telegram Messenger
Viber Media
Zendesk
Pipedrive
HoneyBook
DocOrigin
DataOceans
Perfect Doc Studio
JustCall
Mobile Text Alerts
Thryv
UniServe NXT Digital Suite
Adobe
Messagepoint
OpenText
Smart Communications
Oracle Documaker
Pitney Bowes EngageOne
Ecrion EOS
Quality Unit
Hyland
CARBYNE
Newgen
Doxim
Ricoh Software
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Communication Management (CCM) Software, market overview.
Chapter 2: Global Customer Communication Management (CCM) Software market size in revenue.
Chapter 3: Detailed analysis of Customer Communication Management (CCM) Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Communication Management (CCM) Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

TABLE OF CONTENTS

1 Introduction to Research & Analysis Reports
1.1 Customer Communication Management (CCM) Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Communication Management (CCM) Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Communication Management (CCM) Software Overall Market Size
2.1 Global Customer Communication Management (CCM) Software Market Size: 2023 VS 2030
2.2 Global Customer Communication Management (CCM) Software Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Communication Management (CCM) Software Players in Global Market
3.2 Top Global Customer Communication Management (CCM) Software Companies Ranked by Revenue
3.3 Global Customer Communication Management (CCM) Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Communication Management (CCM) Software Companies in Global Market, by Revenue in 2023
3.5 Global Companies Customer Communication Management (CCM) Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Communication Management (CCM) Software Players in Global Market
3.6.1 List of Global Tier 1 Customer Communication Management (CCM) Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Communication Management (CCM) Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Communication Management (CCM) Software Market Size Markets, 2023 & 2030
4.1.2 Cloud-based
4.1.3 On-premises
4.2 By Type - Global Customer Communication Management (CCM) Software Revenue & Forecasts
4.2.1 By Type - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
4.2.2 By Type - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
4.2.3 By Type - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Communication Management (CCM) Software Market Size, 2023 & 2030
5.1.2 SMEs
5.1.3 Large Rnterprises
5.2 By Application - Global Customer Communication Management (CCM) Software Revenue & Forecasts
5.2.1 By Application - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
5.2.2 By Application - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
5.2.3 By Application - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global Customer Communication Management (CCM) Software Market Size, 2023 & 2030
6.2 By Region - Global Customer Communication Management (CCM) Software Revenue & Forecasts
6.2.1 By Region - Global Customer Communication Management (CCM) Software Revenue, 2019-2024
6.2.2 By Region - Global Customer Communication Management (CCM) Software Revenue, 2025-2030
6.2.3 By Region - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America Customer Communication Management (CCM) Software Revenue, 2019-2030
6.3.2 US Customer Communication Management (CCM) Software Market Size, 2019-2030
6.3.3 Canada Customer Communication Management (CCM) Software Market Size, 2019-2030
6.3.4 Mexico Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe Customer Communication Management (CCM) Software Revenue, 2019-2030
6.4.2 Germany Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.3 France Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.4 U.K. Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.5 Italy Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.6 Russia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.7 Nordic Countries Customer Communication Management (CCM) Software Market Size, 2019-2030
6.4.8 Benelux Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia Customer Communication Management (CCM) Software Revenue, 2019-2030
6.5.2 China Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.3 Japan Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.4 South Korea Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.5 Southeast Asia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.5.6 India Customer Communication Management (CCM) Software Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America Customer Communication Management (CCM) Software Revenue, 2019-2030
6.6.2 Brazil Customer Communication Management (CCM) Software Market Size, 2019-2030
6.6.3 Argentina Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Communication Management (CCM) Software Revenue, 2019-2030
6.7.2 Turkey Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.3 Israel Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.4 Saudi Arabia Customer Communication Management (CCM) Software Market Size, 2019-2030
6.7.5 UAE Customer Communication Management (CCM) Software Market Size, 2019-2030
7 Customer Communication Management (CCM) Software Companies Profiles
7.1 Front
7.1.1 Front Company Summary
7.1.2 Front Business Overview
7.1.3 Front Customer Communication Management (CCM) Software Major Product Offerings
7.1.4 Front Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.1.5 Front Key News & Latest Developments
7.2 Podium
7.2.1 Podium Company Summary
7.2.2 Podium Business Overview
7.2.3 Podium Customer Communication Management (CCM) Software Major Product Offerings
7.2.4 Podium Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.2.5 Podium Key News & Latest Developments
7.3 Chekkit
7.3.1 Chekkit Company Summary
7.3.2 Chekkit Business Overview
7.3.3 Chekkit Customer Communication Management (CCM) Software Major Product Offerings
7.3.4 Chekkit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.3.5 Chekkit Key News & Latest Developments
7.4 Crexendo
7.4.1 Crexendo Company Summary
7.4.2 Crexendo Business Overview
7.4.3 Crexendo Customer Communication Management (CCM) Software Major Product Offerings
7.4.4 Crexendo Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.4.5 Crexendo Key News & Latest Developments
7.5 WATI
7.5.1 WATI Company Summary
7.5.2 WATI Business Overview
7.5.3 WATI Customer Communication Management (CCM) Software Major Product Offerings
7.5.4 WATI Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.5.5 WATI Key News & Latest Developments
7.6 Moxo
7.6.1 Moxo Company Summary
7.6.2 Moxo Business Overview
7.6.3 Moxo Customer Communication Management (CCM) Software Major Product Offerings
7.6.4 Moxo Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.6.5 Moxo Key News & Latest Developments
7.7 CommBox
7.7.1 CommBox Company Summary
7.7.2 CommBox Business Overview
7.7.3 CommBox Customer Communication Management (CCM) Software Major Product Offerings
7.7.4 CommBox Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.7.5 CommBox Key News & Latest Developments
7.8 Quadient Inspire
7.8.1 Quadient Inspire Company Summary
7.8.2 Quadient Inspire Business Overview
7.8.3 Quadient Inspire Customer Communication Management (CCM) Software Major Product Offerings
7.8.4 Quadient Inspire Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.8.5 Quadient Inspire Key News & Latest Developments
7.9 Interakt
7.9.1 Interakt Company Summary
7.9.2 Interakt Business Overview
7.9.3 Interakt Customer Communication Management (CCM) Software Major Product Offerings
7.9.4 Interakt Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.9.5 Interakt Key News & Latest Developments
7.10 QualityUnit
7.10.1 QualityUnit Company Summary
7.10.2 QualityUnit Business Overview
7.10.3 QualityUnit Customer Communication Management (CCM) Software Major Product Offerings
7.10.4 QualityUnit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.10.5 QualityUnit Key News & Latest Developments
7.11 Qiscus
7.11.1 Qiscus Company Summary
7.11.2 Qiscus Business Overview
7.11.3 Qiscus Customer Communication Management (CCM) Software Major Product Offerings
7.11.4 Qiscus Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.11.5 Qiscus Key News & Latest Developments
7.12 Bitrix
7.12.1 Bitrix Company Summary
7.12.2 Bitrix Business Overview
7.12.3 Bitrix Customer Communication Management (CCM) Software Major Product Offerings
7.12.4 Bitrix Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.12.5 Bitrix Key News & Latest Developments
7.13 Telegram Messenger
7.13.1 Telegram Messenger Company Summary
7.13.2 Telegram Messenger Business Overview
7.13.3 Telegram Messenger Customer Communication Management (CCM) Software Major Product Offerings
7.13.4 Telegram Messenger Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.13.5 Telegram Messenger Key News & Latest Developments
7.14 Viber Media
7.14.1 Viber Media Company Summary
7.14.2 Viber Media Business Overview
7.14.3 Viber Media Customer Communication Management (CCM) Software Major Product Offerings
7.14.4 Viber Media Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.14.5 Viber Media Key News & Latest Developments
7.15 Zendesk
7.15.1 Zendesk Company Summary
7.15.2 Zendesk Business Overview
7.15.3 Zendesk Customer Communication Management (CCM) Software Major Product Offerings
7.15.4 Zendesk Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.15.5 Zendesk Key News & Latest Developments
7.16 Pipedrive
7.16.1 Pipedrive Company Summary
7.16.2 Pipedrive Business Overview
7.16.3 Pipedrive Customer Communication Management (CCM) Software Major Product Offerings
7.16.4 Pipedrive Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.16.5 Pipedrive Key News & Latest Developments
7.17 HoneyBook
7.17.1 HoneyBook Company Summary
7.17.2 HoneyBook Business Overview
7.17.3 HoneyBook Customer Communication Management (CCM) Software Major Product Offerings
7.17.4 HoneyBook Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.17.5 HoneyBook Key News & Latest Developments
7.18 DocOrigin
7.18.1 DocOrigin Company Summary
7.18.2 DocOrigin Business Overview
7.18.3 DocOrigin Customer Communication Management (CCM) Software Major Product Offerings
7.18.4 DocOrigin Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.18.5 DocOrigin Key News & Latest Developments
7.19 DataOceans
7.19.1 DataOceans Company Summary
7.19.2 DataOceans Business Overview
7.19.3 DataOceans Customer Communication Management (CCM) Software Major Product Offerings
7.19.4 DataOceans Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.19.5 DataOceans Key News & Latest Developments
7.20 Perfect Doc Studio
7.20.1 Perfect Doc Studio Company Summary
7.20.2 Perfect Doc Studio Business Overview
7.20.3 Perfect Doc Studio Customer Communication Management (CCM) Software Major Product Offerings
7.20.4 Perfect Doc Studio Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.20.5 Perfect Doc Studio Key News & Latest Developments
7.21 JustCall
7.21.1 JustCall Company Summary
7.21.2 JustCall Business Overview
7.21.3 JustCall Customer Communication Management (CCM) Software Major Product Offerings
7.21.4 JustCall Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.21.5 JustCall Key News & Latest Developments
7.22 Mobile Text Alerts
7.22.1 Mobile Text Alerts Company Summary
7.22.2 Mobile Text Alerts Business Overview
7.22.3 Mobile Text Alerts Customer Communication Management (CCM) Software Major Product Offerings
7.22.4 Mobile Text Alerts Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.22.5 Mobile Text Alerts Key News & Latest Developments
7.23 Thryv
7.23.1 Thryv Company Summary
7.23.2 Thryv Business Overview
7.23.3 Thryv Customer Communication Management (CCM) Software Major Product Offerings
7.23.4 Thryv Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.23.5 Thryv Key News & Latest Developments
7.24 UniServe NXT Digital Suite
7.24.1 UniServe NXT Digital Suite Company Summary
7.24.2 UniServe NXT Digital Suite Business Overview
7.24.3 UniServe NXT Digital Suite Customer Communication Management (CCM) Software Major Product Offerings
7.24.4 UniServe NXT Digital Suite Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.24.5 UniServe NXT Digital Suite Key News & Latest Developments
7.25 Adobe
7.25.1 Adobe Company Summary
7.25.2 Adobe Business Overview
7.25.3 Adobe Customer Communication Management (CCM) Software Major Product Offerings
7.25.4 Adobe Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.25.5 Adobe Key News & Latest Developments
7.26 Messagepoint
7.26.1 Messagepoint Company Summary
7.26.2 Messagepoint Business Overview
7.26.3 Messagepoint Customer Communication Management (CCM) Software Major Product Offerings
7.26.4 Messagepoint Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.26.5 Messagepoint Key News & Latest Developments
7.27 OpenText
7.27.1 OpenText Company Summary
7.27.2 OpenText Business Overview
7.27.3 OpenText Customer Communication Management (CCM) Software Major Product Offerings
7.27.4 OpenText Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.27.5 OpenText Key News & Latest Developments
7.28 Smart Communications
7.28.1 Smart Communications Company Summary
7.28.2 Smart Communications Business Overview
7.28.3 Smart Communications Customer Communication Management (CCM) Software Major Product Offerings
7.28.4 Smart Communications Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.28.5 Smart Communications Key News & Latest Developments
7.29 Oracle Documaker
7.29.1 Oracle Documaker Company Summary
7.29.2 Oracle Documaker Business Overview
7.29.3 Oracle Documaker Customer Communication Management (CCM) Software Major Product Offerings
7.29.4 Oracle Documaker Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.29.5 Oracle Documaker Key News & Latest Developments
7.30 Pitney Bowes EngageOne
7.30.1 Pitney Bowes EngageOne Company Summary
7.30.2 Pitney Bowes EngageOne Business Overview
7.30.3 Pitney Bowes EngageOne Customer Communication Management (CCM) Software Major Product Offerings
7.30.4 Pitney Bowes EngageOne Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.30.5 Pitney Bowes EngageOne Key News & Latest Developments
7.31 Ecrion EOS
7.31.1 Ecrion EOS Company Summary
7.31.2 Ecrion EOS Business Overview
7.31.3 Ecrion EOS Customer Communication Management (CCM) Software Major Product Offerings
7.31.4 Ecrion EOS Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.31.5 Ecrion EOS Key News & Latest Developments
7.32 Quality Unit
7.32.1 Quality Unit Company Summary
7.32.2 Quality Unit Business Overview
7.32.3 Quality Unit Customer Communication Management (CCM) Software Major Product Offerings
7.32.4 Quality Unit Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.32.5 Quality Unit Key News & Latest Developments
7.33 Hyland
7.33.1 Hyland Company Summary
7.33.2 Hyland Business Overview
7.33.3 Hyland Customer Communication Management (CCM) Software Major Product Offerings
7.33.4 Hyland Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.33.5 Hyland Key News & Latest Developments
7.34 CARBYNE
7.34.1 CARBYNE Company Summary
7.34.2 CARBYNE Business Overview
7.34.3 CARBYNE Customer Communication Management (CCM) Software Major Product Offerings
7.34.4 CARBYNE Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.34.5 CARBYNE Key News & Latest Developments
7.35 Newgen
7.35.1 Newgen Company Summary
7.35.2 Newgen Business Overview
7.35.3 Newgen Customer Communication Management (CCM) Software Major Product Offerings
7.35.4 Newgen Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.35.5 Newgen Key News & Latest Developments
7.36 Doxim
7.36.1 Doxim Company Summary
7.36.2 Doxim Business Overview
7.36.3 Doxim Customer Communication Management (CCM) Software Major Product Offerings
7.36.4 Doxim Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.36.5 Doxim Key News & Latest Developments
7.37 Ricoh Software
7.37.1 Ricoh Software Company Summary
7.37.2 Ricoh Software Business Overview
7.37.3 Ricoh Software Customer Communication Management (CCM) Software Major Product Offerings
7.37.4 Ricoh Software Customer Communication Management (CCM) Software Revenue in Global Market (2019-2024)
7.37.5 Ricoh Software Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES & FIGURES

List of Tables
Table 1. Customer Communication Management (CCM) Software Market Opportunities & Trends in Global Market
Table 2. Customer Communication Management (CCM) Software Market Drivers in Global Market
Table 3. Customer Communication Management (CCM) Software Market Restraints in Global Market
Table 4. Key Players of Customer Communication Management (CCM) Software in Global Market
Table 5. Top Customer Communication Management (CCM) Software Players in Global Market, Ranking by Revenue (2023)
Table 6. Global Customer Communication Management (CCM) Software Revenue by Companies, (US$, Mn), 2019-2024
Table 7. Global Customer Communication Management (CCM) Software Revenue Share by Companies, 2019-2024
Table 8. Global Companies Customer Communication Management (CCM) Software Product Type
Table 9. List of Global Tier 1 Customer Communication Management (CCM) Software Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Communication Management (CCM) Software Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 11. By Type ? Global Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2023 & 2030
Table 12. By Type - Customer Communication Management (CCM) Software Revenue in Global (US$, Mn), 2019-2024
Table 13. By Type - Customer Communication Management (CCM) Software Revenue in Global (US$, Mn), 2025-2030
Table 14. By Application ? Global Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2023 & 2030
Table 15. By Application - Customer Communication Management (CCM) Software Revenue in Global (US$, Mn), 2019-2024
Table 16. By Application - Customer Communication Management (CCM) Software Revenue in Global (US$, Mn), 2025-2030
Table 17. By Region ? Global Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2023 & 2030
Table 18. By Region - Global Customer Communication Management (CCM) Software Revenue (US$, Mn), 2019-2024
Table 19. By Region - Global Customer Communication Management (CCM) Software Revenue (US$, Mn), 2025-2030
Table 20. By Country - North America Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2024
Table 21. By Country - North America Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2025-2030
Table 22. By Country - Europe Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2024
Table 23. By Country - Europe Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2025-2030
Table 24. By Region - Asia Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2024
Table 25. By Region - Asia Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2025-2030
Table 26. By Country - South America Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2024
Table 27. By Country - South America Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2025-2030
Table 28. By Country - Middle East & Africa Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2024
Table 29. By Country - Middle East & Africa Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2025-2030
Table 30. Front Company Summary
Table 31. Front Customer Communication Management (CCM) Software Product Offerings
Table 32. Front Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 33. Front Key News & Latest Developments
Table 34. Podium Company Summary
Table 35. Podium Customer Communication Management (CCM) Software Product Offerings
Table 36. Podium Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 37. Podium Key News & Latest Developments
Table 38. Chekkit Company Summary
Table 39. Chekkit Customer Communication Management (CCM) Software Product Offerings
Table 40. Chekkit Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 41. Chekkit Key News & Latest Developments
Table 42. Crexendo Company Summary
Table 43. Crexendo Customer Communication Management (CCM) Software Product Offerings
Table 44. Crexendo Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 45. Crexendo Key News & Latest Developments
Table 46. WATI Company Summary
Table 47. WATI Customer Communication Management (CCM) Software Product Offerings
Table 48. WATI Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 49. WATI Key News & Latest Developments
Table 50. Moxo Company Summary
Table 51. Moxo Customer Communication Management (CCM) Software Product Offerings
Table 52. Moxo Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 53. Moxo Key News & Latest Developments
Table 54. CommBox Company Summary
Table 55. CommBox Customer Communication Management (CCM) Software Product Offerings
Table 56. CommBox Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 57. CommBox Key News & Latest Developments
Table 58. Quadient Inspire Company Summary
Table 59. Quadient Inspire Customer Communication Management (CCM) Software Product Offerings
Table 60. Quadient Inspire Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 61. Quadient Inspire Key News & Latest Developments
Table 62. Interakt Company Summary
Table 63. Interakt Customer Communication Management (CCM) Software Product Offerings
Table 64. Interakt Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 65. Interakt Key News & Latest Developments
Table 66. QualityUnit Company Summary
Table 67. QualityUnit Customer Communication Management (CCM) Software Product Offerings
Table 68. QualityUnit Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 69. QualityUnit Key News & Latest Developments
Table 70. Qiscus Company Summary
Table 71. Qiscus Customer Communication Management (CCM) Software Product Offerings
Table 72. Qiscus Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 73. Qiscus Key News & Latest Developments
Table 74. Bitrix Company Summary
Table 75. Bitrix Customer Communication Management (CCM) Software Product Offerings
Table 76. Bitrix Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 77. Bitrix Key News & Latest Developments
Table 78. Telegram Messenger Company Summary
Table 79. Telegram Messenger Customer Communication Management (CCM) Software Product Offerings
Table 80. Telegram Messenger Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 81. Telegram Messenger Key News & Latest Developments
Table 82. Viber Media Company Summary
Table 83. Viber Media Customer Communication Management (CCM) Software Product Offerings
Table 84. Viber Media Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 85. Viber Media Key News & Latest Developments
Table 86. Zendesk Company Summary
Table 87. Zendesk Customer Communication Management (CCM) Software Product Offerings
Table 88. Zendesk Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 89. Zendesk Key News & Latest Developments
Table 90. Pipedrive Company Summary
Table 91. Pipedrive Customer Communication Management (CCM) Software Product Offerings
Table 92. Pipedrive Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 93. Pipedrive Key News & Latest Developments
Table 94. HoneyBook Company Summary
Table 95. HoneyBook Customer Communication Management (CCM) Software Product Offerings
Table 96. HoneyBook Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 97. HoneyBook Key News & Latest Developments
Table 98. DocOrigin Company Summary
Table 99. DocOrigin Customer Communication Management (CCM) Software Product Offerings
Table 100. DocOrigin Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 101. DocOrigin Key News & Latest Developments
Table 102. DataOceans Company Summary
Table 103. DataOceans Customer Communication Management (CCM) Software Product Offerings
Table 104. DataOceans Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 105. DataOceans Key News & Latest Developments
Table 106. Perfect Doc Studio Company Summary
Table 107. Perfect Doc Studio Customer Communication Management (CCM) Software Product Offerings
Table 108. Perfect Doc Studio Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 109. Perfect Doc Studio Key News & Latest Developments
Table 110. JustCall Company Summary
Table 111. JustCall Customer Communication Management (CCM) Software Product Offerings
Table 112. JustCall Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 113. JustCall Key News & Latest Developments
Table 114. Mobile Text Alerts Company Summary
Table 115. Mobile Text Alerts Customer Communication Management (CCM) Software Product Offerings
Table 116. Mobile Text Alerts Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 117. Mobile Text Alerts Key News & Latest Developments
Table 118. Thryv Company Summary
Table 119. Thryv Customer Communication Management (CCM) Software Product Offerings
Table 120. Thryv Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 121. Thryv Key News & Latest Developments
Table 122. UniServe NXT Digital Suite Company Summary
Table 123. UniServe NXT Digital Suite Customer Communication Management (CCM) Software Product Offerings
Table 124. UniServe NXT Digital Suite Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 125. UniServe NXT Digital Suite Key News & Latest Developments
Table 126. Adobe Company Summary
Table 127. Adobe Customer Communication Management (CCM) Software Product Offerings
Table 128. Adobe Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 129. Adobe Key News & Latest Developments
Table 130. Messagepoint Company Summary
Table 131. Messagepoint Customer Communication Management (CCM) Software Product Offerings
Table 132. Messagepoint Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 133. Messagepoint Key News & Latest Developments
Table 134. OpenText Company Summary
Table 135. OpenText Customer Communication Management (CCM) Software Product Offerings
Table 136. OpenText Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 137. OpenText Key News & Latest Developments
Table 138. Smart Communications Company Summary
Table 139. Smart Communications Customer Communication Management (CCM) Software Product Offerings
Table 140. Smart Communications Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 141. Smart Communications Key News & Latest Developments
Table 142. Oracle Documaker Company Summary
Table 143. Oracle Documaker Customer Communication Management (CCM) Software Product Offerings
Table 144. Oracle Documaker Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 145. Oracle Documaker Key News & Latest Developments
Table 146. Pitney Bowes EngageOne Company Summary
Table 147. Pitney Bowes EngageOne Customer Communication Management (CCM) Software Product Offerings
Table 148. Pitney Bowes EngageOne Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 149. Pitney Bowes EngageOne Key News & Latest Developments
Table 150. Ecrion EOS Company Summary
Table 151. Ecrion EOS Customer Communication Management (CCM) Software Product Offerings
Table 152. Ecrion EOS Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 153. Ecrion EOS Key News & Latest Developments
Table 154. Quality Unit Company Summary
Table 155. Quality Unit Customer Communication Management (CCM) Software Product Offerings
Table 156. Quality Unit Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 157. Quality Unit Key News & Latest Developments
Table 158. Hyland Company Summary
Table 159. Hyland Customer Communication Management (CCM) Software Product Offerings
Table 160. Hyland Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 161. Hyland Key News & Latest Developments
Table 162. CARBYNE Company Summary
Table 163. CARBYNE Customer Communication Management (CCM) Software Product Offerings
Table 164. CARBYNE Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 165. CARBYNE Key News & Latest Developments
Table 166. Newgen Company Summary
Table 167. Newgen Customer Communication Management (CCM) Software Product Offerings
Table 168. Newgen Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 169. Newgen Key News & Latest Developments
Table 170. Doxim Company Summary
Table 171. Doxim Customer Communication Management (CCM) Software Product Offerings
Table 172. Doxim Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 173. Doxim Key News & Latest Developments
Table 174. Ricoh Software Company Summary
Table 175. Ricoh Software Customer Communication Management (CCM) Software Product Offerings
Table 176. Ricoh Software Customer Communication Management (CCM) Software Revenue (US$, Mn) & (2019-2024)
Table 177. Ricoh Software Key News & Latest Developments
List of Figures
Figure 1. Customer Communication Management (CCM) Software Segment by Type in 2023
Figure 2. Customer Communication Management (CCM) Software Segment by Application in 2023
Figure 3. Global Customer Communication Management (CCM) Software Market Overview: 2023
Figure 4. Key Caveats
Figure 5. Global Customer Communication Management (CCM) Software Market Size: 2023 VS 2030 (US$, Mn)
Figure 6. Global Customer Communication Management (CCM) Software Revenue, 2019-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Communication Management (CCM) Software Revenue in 2023
Figure 8. By Type - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 9. By Application - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 10. By Type - Global Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2023 & 2030
Figure 11. By Type - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 12. By Application - Global Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2023 & 2030
Figure 13. By Application - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 14. By Region - Global Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 15. By Country - North America Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 16. US Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 17. Canada Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 18. Mexico Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 19. By Country - Europe Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 20. Germany Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 21. France Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 22. U.K. Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 23. Italy Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 24. Russia Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 25. Nordic Countries Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 26. Benelux Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 27. By Region - Asia Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 28. China Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 29. Japan Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 30. South Korea Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 31. Southeast Asia Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 32. India Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 33. By Country - South America Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 34. Brazil Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 35. Argentina Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 36. By Country - Middle East & Africa Customer Communication Management (CCM) Software Revenue Market Share, 2019-2030
Figure 37. Turkey Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 38. Israel Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 39. Saudi Arabia Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 40. UAE Customer Communication Management (CCM) Software Revenue, (US$, Mn), 2019-2030
Figure 41. Front Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 42. Podium Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 43. Chekkit Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 44. Crexendo Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 45. WATI Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 46. Moxo Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 47. CommBox Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 48. Quadient Inspire Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 49. Interakt Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 50. QualityUnit Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 51. Qiscus Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 52. Bitrix Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 53. Telegram Messenger Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 54. Viber Media Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 55. Zendesk Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 56. Pipedrive Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 57. HoneyBook Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 58. DocOrigin Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 59. DataOceans Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 60. Perfect Doc Studio Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 61. JustCall Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 62. Mobile Text Alerts Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 63. Thryv Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 64. UniServe NXT Digital Suite Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 65. Adobe Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 66. Messagepoint Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 67. OpenText Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 68. Smart Communications Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 69. Oracle Documaker Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 70. Pitney Bowes EngageOne Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 71. Ecrion EOS Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 72. Quality Unit Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 73. Hyland Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 74. CARBYNE Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 75. Newgen Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 76. Doxim Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 77. Ricoh Software Customer Communication Management (CCM) Software Revenue Year Over Year Growth (US$, Mn) & (2019-2024)

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