The global IT Service Management Tools market was valued at US$ 2727.6 million in 2023 and is projected to reach US$ 3569.4 million by 2030, at a CAGR of 4.0% during the forecast period.
The USA market for Global IT Service Management Tools market is estimated to increase from USD million in 2023 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
The China market for Global IT Service Management Tools market is estimated to increase from USD million in 2023 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
The Europe market for Global IT Service Management Tools market is estimated to increase from USD million in 2023 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.
This research report provides a comprehensive analysis of the IT Service Management Tools market, focusing on the current trends, market dynamics, and future prospects. The report explores the global IT Service Management Tools market, including major regions such as North America, Europe, Asia-Pacific, and emerging markets. It also examines key factors driving the growth of IT Service Management Tools, challenges faced by the industry, and potential opportunities for market players.
The global IT Service Management Tools market has witnessed rapid growth in recent years, driven by increasing environmental concerns, government incentives, and advancements in technology. The IT Service Management Tools market presents opportunities for various stakeholders, including BFSI, IT and ITES. Collaboration between the private sector and governments can accelerate the development of supportive policies, research and development efforts, and investment in IT Service Management Tools market. Additionally, the growing consumer demand present avenues for market expansion.
The global IT service management tools market is anticipated to grow at a robust rate to reach a significant value by the end of the assessment period. BFSI segment in the industry category is expected to be the largest segment in terms of market share or revenue generation.
Key Features:
The research report on the IT Service Management Tools market includes several key features to provide comprehensive insights and facilitate decision-making for stakeholders.
Executive Summary: The report provides overview of the key findings, market trends, and major insights of the IT Service Management Tools market.
Market Overview: The report provides a comprehensive overview of the IT Service Management Tools market, including its definition, historical development, and current market size. It covers market segmentation by Type (e.g., On-Premise, Cloud), region, and application, highlighting the key drivers, challenges, and opportunities within each segment.
Market Dynamics: The report analyses the market dynamics driving the growth and development of the IT Service Management Tools market. The report includes an assessment of government policies and regulations, technological advancements, consumer trends and preferences, infrastructure development, and industry collaborations. This analysis helps stakeholders understand the factors influencing the IT Service Management Tools market's trajectory.
Competitive Landscape: The report provides an in-depth analysis of the competitive landscape within the IT Service Management Tools market. It includes profiles of major market players, their market share, strategies, product portfolios, and recent developments.
Market Segmentation and Forecast: The report segment the IT Service Management Tools market based on various parameters, such as by Type, region, and by Application. It provides market size and growth forecasts for each segment, supported by quantitative data and analysis. This helps stakeholders identify growth opportunities and make informed investment decisions.
Technological Trends: The report should highlight the key technological trends shaping the IT Service Management Tools market, such as advancements in Type One technology and emerging substitutes. It analyses the impact of these trends on market growth, adoption rates, and consumer preferences.
Market Challenges and Opportunities: The report identify and analyses the major challenges faced by the IT Service Management Tools market, such as technical bottleneck, cost limitations, and high entry barrier. It also highlights the opportunities for market growth, such as government incentives, emerging markets, and collaborations between stakeholders.
Regulatory and Policy Analysis: The report should assess the regulatory and policy landscape for IT Service Management Tools, including government incentives, emission standards, and infrastructure development plans. It should analyse the impact of these policies on market growth and provide insights into future regulatory developments.
Recommendations and Conclusion: The report conclude with actionable recommendations for stakeholders, such as Application One Consumer, policymakers, investors, and infrastructure providers. These recommendations should be based on the research findings and address key challenges and opportunities within the IT Service Management Tools market.
Supporting Data and Appendices: The report include supporting data, charts, and graphs to substantiate the analysis and findings. It also includes appendices with additional detailed information, such as data sources, survey questionnaires, and detailed market forecasts.
Market Segmentation
IT Service Management Tools market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Market segment by Application
- BFSI
- IT and ITES
- Telecommunication
- Media and Entertainment
- Retail
- Utilities
- Manufacturing
- Education
- Government
Global IT Service Management Tools Market Segment Percentages, By Region and Country, 2023 (%)
- North America (United States, Canada, Mexico)
- Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe)
- Asia-Pacific (China, India, Japan, South Korea, Australia, Rest of APAC)
- The Middle East and Africa (Middle East, Africa)
- South and Central America (Brazil, Argentina, Rest of SCA)
Major players covered
- ServiceNow
- Atlassian
- IBM
- Broadcom
- BMC Software
- Ivanti Software
- ASG Software
- Axios Systems
- SAP
- Cherwell Software
Outline of Major Chapters:
Chapter 1: Introduces the definition of IT Service Management Tools, market overview.
Chapter 2: Global IT Service Management Tools market size in revenue.
Chapter 3: Detailed analysis of IT Service Management Tools company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of IT Service Management Tools in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 IT Service Management Tools Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global IT Service Management Tools Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global IT Service Management Tools Overall Market Size
2.1 Global IT Service Management Tools Market Size: 2023 VS 2030
2.2 Global IT Service Management Tools Market Size, Prospects & Forecasts: 2019-2030
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top IT Service Management Tools Players in Global Market
3.2 Top Global IT Service Management Tools Companies Ranked by Revenue
3.3 Global IT Service Management Tools Revenue by Companies
3.4 Top 3 and Top 5 IT Service Management Tools Companies in Global Market, by Revenue in 2023
3.5 Global Companies IT Service Management Tools Product Type
3.6 Tier 1, Tier 2 and Tier 3 IT Service Management Tools Players in Global Market
3.6.1 List of Global Tier 1 IT Service Management Tools Companies
3.6.2 List of Global Tier 2 and Tier 3 IT Service Management Tools Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global IT Service Management Tools Market Size Markets, 2023 & 2030
4.1.2 On-Premise
4.1.3 Cloud
4.2 By Type - Global IT Service Management Tools Revenue & Forecasts
4.2.1 By Type - Global IT Service Management Tools Revenue, 2019-2024
4.2.2 By Type - Global IT Service Management Tools Revenue, 2025-2030
4.2.3 By Type - Global IT Service Management Tools Revenue Market Share, 2019-2030
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global IT Service Management Tools Market Size, 2023 & 2030
5.1.2 BFSI
5.1.3 IT and ITES
5.1.4 Telecommunication
5.1.5 Media and Entertainment
5.1.6 Retail
5.1.7 Utilities
5.1.8 Manufacturing
5.1.9 Education
5.1.10 Government
5.2 By Application - Global IT Service Management Tools Revenue & Forecasts
5.2.1 By Application - Global IT Service Management Tools Revenue, 2019-2024
5.2.2 By Application - Global IT Service Management Tools Revenue, 2025-2030
5.2.3 By Application - Global IT Service Management Tools Revenue Market Share, 2019-2030
6 Sights by Region
6.1 By Region - Global IT Service Management Tools Market Size, 2023 & 2030
6.2 By Region - Global IT Service Management Tools Revenue & Forecasts
6.2.1 By Region - Global IT Service Management Tools Revenue, 2019-2024
6.2.2 By Region - Global IT Service Management Tools Revenue, 2025-2030
6.2.3 By Region - Global IT Service Management Tools Revenue Market Share, 2019-2030
6.3 North America
6.3.1 By Country - North America IT Service Management Tools Revenue, 2019-2030
6.3.2 US IT Service Management Tools Market Size, 2019-2030
6.3.3 Canada IT Service Management Tools Market Size, 2019-2030
6.3.4 Mexico IT Service Management Tools Market Size, 2019-2030
6.4 Europe
6.4.1 By Country - Europe IT Service Management Tools Revenue, 2019-2030
6.4.2 Germany IT Service Management Tools Market Size, 2019-2030
6.4.3 France IT Service Management Tools Market Size, 2019-2030
6.4.4 U.K. IT Service Management Tools Market Size, 2019-2030
6.4.5 Italy IT Service Management Tools Market Size, 2019-2030
6.4.6 Russia IT Service Management Tools Market Size, 2019-2030
6.4.7 Nordic Countries IT Service Management Tools Market Size, 2019-2030
6.4.8 Benelux IT Service Management Tools Market Size, 2019-2030
6.5 Asia
6.5.1 By Region - Asia IT Service Management Tools Revenue, 2019-2030
6.5.2 China IT Service Management Tools Market Size, 2019-2030
6.5.3 Japan IT Service Management Tools Market Size, 2019-2030
6.5.4 South Korea IT Service Management Tools Market Size, 2019-2030
6.5.5 Southeast Asia IT Service Management Tools Market Size, 2019-2030
6.5.6 India IT Service Management Tools Market Size, 2019-2030
6.6 South America
6.6.1 By Country - South America IT Service Management Tools Revenue, 2019-2030
6.6.2 Brazil IT Service Management Tools Market Size, 2019-2030
6.6.3 Argentina IT Service Management Tools Market Size, 2019-2030
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa IT Service Management Tools Revenue, 2019-2030
6.7.2 Turkey IT Service Management Tools Market Size, 2019-2030
6.7.3 Israel IT Service Management Tools Market Size, 2019-2030
6.7.4 Saudi Arabia IT Service Management Tools Market Size, 2019-2030
6.7.5 UAE IT Service Management Tools Market Size, 2019-2030
7 IT Service Management Tools Companies Profiles
7.1 ServiceNow
7.1.1 ServiceNow Company Summary
7.1.2 ServiceNow Business Overview
7.1.3 ServiceNow IT Service Management Tools Major Product Offerings
7.1.4 ServiceNow IT Service Management Tools Revenue in Global Market (2019-2024)
7.1.5 ServiceNow Key News & Latest Developments
7.2 Atlassian
7.2.1 Atlassian Company Summary
7.2.2 Atlassian Business Overview
7.2.3 Atlassian IT Service Management Tools Major Product Offerings
7.2.4 Atlassian IT Service Management Tools Revenue in Global Market (2019-2024)
7.2.5 Atlassian Key News & Latest Developments
7.3 IBM
7.3.1 IBM Company Summary
7.3.2 IBM Business Overview
7.3.3 IBM IT Service Management Tools Major Product Offerings
7.3.4 IBM IT Service Management Tools Revenue in Global Market (2019-2024)
7.3.5 IBM Key News & Latest Developments
7.4 Broadcom
7.4.1 Broadcom Company Summary
7.4.2 Broadcom Business Overview
7.4.3 Broadcom IT Service Management Tools Major Product Offerings
7.4.4 Broadcom IT Service Management Tools Revenue in Global Market (2019-2024)
7.4.5 Broadcom Key News & Latest Developments
7.5 BMC Software
7.5.1 BMC Software Company Summary
7.5.2 BMC Software Business Overview
7.5.3 BMC Software IT Service Management Tools Major Product Offerings
7.5.4 BMC Software IT Service Management Tools Revenue in Global Market (2019-2024)
7.5.5 BMC Software Key News & Latest Developments
7.6 Ivanti Software
7.6.1 Ivanti Software Company Summary
7.6.2 Ivanti Software Business Overview
7.6.3 Ivanti Software IT Service Management Tools Major Product Offerings
7.6.4 Ivanti Software IT Service Management Tools Revenue in Global Market (2019-2024)
7.6.5 Ivanti Software Key News & Latest Developments
7.7 ASG Software
7.7.1 ASG Software Company Summary
7.7.2 ASG Software Business Overview
7.7.3 ASG Software IT Service Management Tools Major Product Offerings
7.7.4 ASG Software IT Service Management Tools Revenue in Global Market (2019-2024)
7.7.5 ASG Software Key News & Latest Developments
7.8 Axios Systems
7.8.1 Axios Systems Company Summary
7.8.2 Axios Systems Business Overview
7.8.3 Axios Systems IT Service Management Tools Major Product Offerings
7.8.4 Axios Systems IT Service Management Tools Revenue in Global Market (2019-2024)
7.8.5 Axios Systems Key News & Latest Developments
7.9 SAP
7.9.1 SAP Company Summary
7.9.2 SAP Business Overview
7.9.3 SAP IT Service Management Tools Major Product Offerings
7.9.4 SAP IT Service Management Tools Revenue in Global Market (2019-2024)
7.9.5 SAP Key News & Latest Developments
7.10 Cherwell Software
7.10.1 Cherwell Software Company Summary
7.10.2 Cherwell Software Business Overview
7.10.3 Cherwell Software IT Service Management Tools Major Product Offerings
7.10.4 Cherwell Software IT Service Management Tools Revenue in Global Market (2019-2024)
7.10.5 Cherwell Software Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. IT Service Management Tools Market Opportunities & Trends in Global Market
Table 2. IT Service Management Tools Market Drivers in Global Market
Table 3. IT Service Management Tools Market Restraints in Global Market
Table 4. Key Players of IT Service Management Tools in Global Market
Table 5. Top IT Service Management Tools Players in Global Market, Ranking by Revenue (2023)
Table 6. Global IT Service Management Tools Revenue by Companies, (US$, Mn), 2019-2024
Table 7. Global IT Service Management Tools Revenue Share by Companies, 2019-2024
Table 8. Global Companies IT Service Management Tools Product Type
Table 9. List of Global Tier 1 IT Service Management Tools Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 10. List of Global Tier 2 and Tier 3 IT Service Management Tools Companies, Revenue (US$, Mn) in 2023 and Market Share
Table 11. By Type ? Global IT Service Management Tools Revenue, (US$, Mn), 2023 & 2030
Table 12. By Type - IT Service Management Tools Revenue in Global (US$, Mn), 2019-2024
Table 13. By Type - IT Service Management Tools Revenue in Global (US$, Mn), 2025-2030
Table 14. By Application ? Global IT Service Management Tools Revenue, (US$, Mn), 2023 & 2030
Table 15. By Application - IT Service Management Tools Revenue in Global (US$, Mn), 2019-2024
Table 16. By Application - IT Service Management Tools Revenue in Global (US$, Mn), 2025-2030
Table 17. By Region ? Global IT Service Management Tools Revenue, (US$, Mn), 2023 & 2030
Table 18. By Region - Global IT Service Management Tools Revenue (US$, Mn), 2019-2024
Table 19. By Region - Global IT Service Management Tools Revenue (US$, Mn), 2025-2030
Table 20. By Country - North America IT Service Management Tools Revenue, (US$, Mn), 2019-2024
Table 21. By Country - North America IT Service Management Tools Revenue, (US$, Mn), 2025-2030
Table 22. By Country - Europe IT Service Management Tools Revenue, (US$, Mn), 2019-2024
Table 23. By Country - Europe IT Service Management Tools Revenue, (US$, Mn), 2025-2030
Table 24. By Region - Asia IT Service Management Tools Revenue, (US$, Mn), 2019-2024
Table 25. By Region - Asia IT Service Management Tools Revenue, (US$, Mn), 2025-2030
Table 26. By Country - South America IT Service Management Tools Revenue, (US$, Mn), 2019-2024
Table 27. By Country - South America IT Service Management Tools Revenue, (US$, Mn), 2025-2030
Table 28. By Country - Middle East & Africa IT Service Management Tools Revenue, (US$, Mn), 2019-2024
Table 29. By Country - Middle East & Africa IT Service Management Tools Revenue, (US$, Mn), 2025-2030
Table 30. ServiceNow Company Summary
Table 31. ServiceNow IT Service Management Tools Product Offerings
Table 32. ServiceNow IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 33. ServiceNow Key News & Latest Developments
Table 34. Atlassian Company Summary
Table 35. Atlassian IT Service Management Tools Product Offerings
Table 36. Atlassian IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 37. Atlassian Key News & Latest Developments
Table 38. IBM Company Summary
Table 39. IBM IT Service Management Tools Product Offerings
Table 40. IBM IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 41. IBM Key News & Latest Developments
Table 42. Broadcom Company Summary
Table 43. Broadcom IT Service Management Tools Product Offerings
Table 44. Broadcom IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 45. Broadcom Key News & Latest Developments
Table 46. BMC Software Company Summary
Table 47. BMC Software IT Service Management Tools Product Offerings
Table 48. BMC Software IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 49. BMC Software Key News & Latest Developments
Table 50. Ivanti Software Company Summary
Table 51. Ivanti Software IT Service Management Tools Product Offerings
Table 52. Ivanti Software IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 53. Ivanti Software Key News & Latest Developments
Table 54. ASG Software Company Summary
Table 55. ASG Software IT Service Management Tools Product Offerings
Table 56. ASG Software IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 57. ASG Software Key News & Latest Developments
Table 58. Axios Systems Company Summary
Table 59. Axios Systems IT Service Management Tools Product Offerings
Table 60. Axios Systems IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 61. Axios Systems Key News & Latest Developments
Table 62. SAP Company Summary
Table 63. SAP IT Service Management Tools Product Offerings
Table 64. SAP IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 65. SAP Key News & Latest Developments
Table 66. Cherwell Software Company Summary
Table 67. Cherwell Software IT Service Management Tools Product Offerings
Table 68. Cherwell Software IT Service Management Tools Revenue (US$, Mn) & (2019-2024)
Table 69. Cherwell Software Key News & Latest Developments
List of Figures
Figure 1. IT Service Management Tools Segment by Type in 2023
Figure 2. IT Service Management Tools Segment by Application in 2023
Figure 3. Global IT Service Management Tools Market Overview: 2023
Figure 4. Key Caveats
Figure 5. Global IT Service Management Tools Market Size: 2023 VS 2030 (US$, Mn)
Figure 6. Global IT Service Management Tools Revenue, 2019-2030 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by IT Service Management Tools Revenue in 2023
Figure 8. By Type - Global IT Service Management Tools Revenue Market Share, 2019-2030
Figure 9. By Application - Global IT Service Management Tools Revenue Market Share, 2019-2030
Figure 10. By Type - Global IT Service Management Tools Revenue, (US$, Mn), 2023 & 2030
Figure 11. By Type - Global IT Service Management Tools Revenue Market Share, 2019-2030
Figure 12. By Application - Global IT Service Management Tools Revenue, (US$, Mn), 2023 & 2030
Figure 13. By Application - Global IT Service Management Tools Revenue Market Share, 2019-2030
Figure 14. By Region - Global IT Service Management Tools Revenue Market Share, 2019-2030
Figure 15. By Country - North America IT Service Management Tools Revenue Market Share, 2019-2030
Figure 16. US IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 17. Canada IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 18. Mexico IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 19. By Country - Europe IT Service Management Tools Revenue Market Share, 2019-2030
Figure 20. Germany IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 21. France IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 22. U.K. IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 23. Italy IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 24. Russia IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 25. Nordic Countries IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 26. Benelux IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 27. By Region - Asia IT Service Management Tools Revenue Market Share, 2019-2030
Figure 28. China IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 29. Japan IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 30. South Korea IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 31. Southeast Asia IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 32. India IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 33. By Country - South America IT Service Management Tools Revenue Market Share, 2019-2030
Figure 34. Brazil IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 35. Argentina IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 36. By Country - Middle East & Africa IT Service Management Tools Revenue Market Share, 2019-2030
Figure 37. Turkey IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 38. Israel IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 39. Saudi Arabia IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 40. UAE IT Service Management Tools Revenue, (US$, Mn), 2019-2030
Figure 41. ServiceNow IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 42. Atlassian IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 43. IBM IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 44. Broadcom IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 45. BMC Software IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 46. Ivanti Software IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 47. ASG Software IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 48. Axios Systems IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 49. SAP IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
Figure 50. Cherwell Software IT Service Management Tools Revenue Year Over Year Growth (US$, Mn) & (2019-2024)
