IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service.
This report aims to provide a comprehensive presentation of the global market for IT Support Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Support Services. This report contains market size and forecasts of IT Support Services in global, including the following market information:
Global IT Support Services Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global IT Support Services market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
IT support services is a sub-category of IT services and involves optimization of IT-related operational activities of organizations via proactive monitoring, maintenance, protection, and provisioning of IT tools and applications.
We surveyed the IT Support Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global IT Support Services Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global IT Support Services Market Segment Percentages, by Type, 2022 (%)
Proactive Monitoring
Maintenance
Technical Training
System Installation
Global IT Support Services Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global IT Support Services Market Segment Percentages, by Application, 2022 (%)
SMEs
Large Enterprise
Government Organizations
Military
Global IT Support Services Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global IT Support Services Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies IT Support Services revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies IT Support Services revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Microsoft
IBM
Dell
Oracle
BT Global
Outline of Major Chapters:
Chapter 1: Introduces the definition of IT Support Services, market overview.
Chapter 2: Global IT Support Services market size in revenue.
Chapter 3: Detailed analysis of IT Support Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of IT Support Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 IT Support Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global IT Support Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global IT Support Services Overall Market Size
2.1 Global IT Support Services Market Size: 2022 VS 2029
2.2 Global IT Support Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top IT Support Services Players in Global Market
3.2 Top Global IT Support Services Companies Ranked by Revenue
3.3 Global IT Support Services Revenue by Companies
3.4 Top 3 and Top 5 IT Support Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies IT Support Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 IT Support Services Players in Global Market
3.6.1 List of Global Tier 1 IT Support Services Companies
3.6.2 List of Global Tier 2 and Tier 3 IT Support Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global IT Support Services Market Size Markets, 2022 & 2029
4.1.2 Proactive Monitoring
4.1.3 Maintenance
4.1.4 Technical Training
4.1.5 System Installation
4.2 By Type - Global IT Support Services Revenue & Forecasts
4.2.1 By Type - Global IT Support Services Revenue, 2018-2023
4.2.2 By Type - Global IT Support Services Revenue, 2024-2029
4.2.3 By Type - Global IT Support Services Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global IT Support Services Market Size, 2022 & 2029
5.1.2 SMEs
5.1.3 Large Enterprise
5.1.4 Government Organizations
5.1.5 Military
5.2 By Application - Global IT Support Services Revenue & Forecasts
5.2.1 By Application - Global IT Support Services Revenue, 2018-2023
5.2.2 By Application - Global IT Support Services Revenue, 2024-2029
5.2.3 By Application - Global IT Support Services Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global IT Support Services Market Size, 2022 & 2029
6.2 By Region - Global IT Support Services Revenue & Forecasts
6.2.1 By Region - Global IT Support Services Revenue, 2018-2023
6.2.2 By Region - Global IT Support Services Revenue, 2024-2029
6.2.3 By Region - Global IT Support Services Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America IT Support Services Revenue, 2018-2029
6.3.2 US IT Support Services Market Size, 2018-2029
6.3.3 Canada IT Support Services Market Size, 2018-2029
6.3.4 Mexico IT Support Services Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe IT Support Services Revenue, 2018-2029
6.4.2 Germany IT Support Services Market Size, 2018-2029
6.4.3 France IT Support Services Market Size, 2018-2029
6.4.4 U.K. IT Support Services Market Size, 2018-2029
6.4.5 Italy IT Support Services Market Size, 2018-2029
6.4.6 Russia IT Support Services Market Size, 2018-2029
6.4.7 Nordic Countries IT Support Services Market Size, 2018-2029
6.4.8 Benelux IT Support Services Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia IT Support Services Revenue, 2018-2029
6.5.2 China IT Support Services Market Size, 2018-2029
6.5.3 Japan IT Support Services Market Size, 2018-2029
6.5.4 South Korea IT Support Services Market Size, 2018-2029
6.5.5 Southeast Asia IT Support Services Market Size, 2018-2029
6.5.6 India IT Support Services Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America IT Support Services Revenue, 2018-2029
6.6.2 Brazil IT Support Services Market Size, 2018-2029
6.6.3 Argentina IT Support Services Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa IT Support Services Revenue, 2018-2029
6.7.2 Turkey IT Support Services Market Size, 2018-2029
6.7.3 Israel IT Support Services Market Size, 2018-2029
6.7.4 Saudi Arabia IT Support Services Market Size, 2018-2029
6.7.5 UAE IT Support Services Market Size, 2018-2029
7 IT Support Services Companies Profiles
7.1 Microsoft
7.1.1 Microsoft Company Summary
7.1.2 Microsoft Business Overview
7.1.3 Microsoft IT Support Services Major Product Offerings
7.1.4 Microsoft IT Support Services Revenue in Global Market (2018-2023)
7.1.5 Microsoft Key News & Latest Developments
7.2 IBM
7.2.1 IBM Company Summary
7.2.2 IBM Business Overview
7.2.3 IBM IT Support Services Major Product Offerings
7.2.4 IBM IT Support Services Revenue in Global Market (2018-2023)
7.2.5 IBM Key News & Latest Developments
7.3 Dell
7.3.1 Dell Company Summary
7.3.2 Dell Business Overview
7.3.3 Dell IT Support Services Major Product Offerings
7.3.4 Dell IT Support Services Revenue in Global Market (2018-2023)
7.3.5 Dell Key News & Latest Developments
7.4 Oracle
7.4.1 Oracle Company Summary
7.4.2 Oracle Business Overview
7.4.3 Oracle IT Support Services Major Product Offerings
7.4.4 Oracle IT Support Services Revenue in Global Market (2018-2023)
7.4.5 Oracle Key News & Latest Developments
7.5 BT Global
7.5.1 BT Global Company Summary
7.5.2 BT Global Business Overview
7.5.3 BT Global IT Support Services Major Product Offerings
7.5.4 BT Global IT Support Services Revenue in Global Market (2018-2023)
7.5.5 BT Global Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. IT Support Services Market Opportunities & Trends in Global Market
Table 2. IT Support Services Market Drivers in Global Market
Table 3. IT Support Services Market Restraints in Global Market
Table 4. Key Players of IT Support Services in Global Market
Table 5. Top IT Support Services Players in Global Market, Ranking by Revenue (2022)
Table 6. Global IT Support Services Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global IT Support Services Revenue Share by Companies, 2018-2023
Table 8. Global Companies IT Support Services Product Type
Table 9. List of Global Tier 1 IT Support Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 IT Support Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global IT Support Services Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - IT Support Services Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - IT Support Services Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global IT Support Services Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - IT Support Services Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - IT Support Services Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global IT Support Services Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global IT Support Services Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global IT Support Services Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America IT Support Services Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America IT Support Services Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe IT Support Services Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe IT Support Services Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia IT Support Services Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia IT Support Services Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America IT Support Services Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America IT Support Services Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa IT Support Services Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa IT Support Services Revenue, (US$, Mn), 2024-2029
Table 30. Microsoft Company Summary
Table 31. Microsoft IT Support Services Product Offerings
Table 32. Microsoft IT Support Services Revenue (US$, Mn) & (2018-2023)
Table 33. Microsoft Key News & Latest Developments
Table 34. IBM Company Summary
Table 35. IBM IT Support Services Product Offerings
Table 36. IBM IT Support Services Revenue (US$, Mn) & (2018-2023)
Table 37. IBM Key News & Latest Developments
Table 38. Dell Company Summary
Table 39. Dell IT Support Services Product Offerings
Table 40. Dell IT Support Services Revenue (US$, Mn) & (2018-2023)
Table 41. Dell Key News & Latest Developments
Table 42. Oracle Company Summary
Table 43. Oracle IT Support Services Product Offerings
Table 44. Oracle IT Support Services Revenue (US$, Mn) & (2018-2023)
Table 45. Oracle Key News & Latest Developments
Table 46. BT Global Company Summary
Table 47. BT Global IT Support Services Product Offerings
Table 48. BT Global IT Support Services Revenue (US$, Mn) & (2018-2023)
Table 49. BT Global Key News & Latest Developments
List of Figures
Figure 1. IT Support Services Segment by Type in 2022
Figure 2. IT Support Services Segment by Application in 2022
Figure 3. Global IT Support Services Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global IT Support Services Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global IT Support Services Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by IT Support Services Revenue in 2022
Figure 8. By Type - Global IT Support Services Revenue Market Share, 2018-2029
Figure 9. By Application - Global IT Support Services Revenue Market Share, 2018-2029
Figure 10. By Type - Global IT Support Services Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global IT Support Services Revenue Market Share, 2018-2029
Figure 12. By Application - Global IT Support Services Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global IT Support Services Revenue Market Share, 2018-2029
Figure 14. By Region - Global IT Support Services Revenue Market Share, 2018-2029
Figure 15. By Country - North America IT Support Services Revenue Market Share, 2018-2029
Figure 16. US IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 17. Canada IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe IT Support Services Revenue Market Share, 2018-2029
Figure 20. Germany IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 21. France IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 23. Italy IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 24. Russia IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia IT Support Services Revenue Market Share, 2018-2029
Figure 28. China IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 29. Japan IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 32. India IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America IT Support Services Revenue Market Share, 2018-2029
Figure 34. Brazil IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa IT Support Services Revenue Market Share, 2018-2029
Figure 37. Turkey IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 38. Israel IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 40. UAE IT Support Services Revenue, (US$, Mn), 2018-2029
Figure 41. Microsoft IT Support Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. IBM IT Support Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Dell IT Support Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Oracle IT Support Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. BT Global IT Support Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
