This report aims to provide a comprehensive presentation of the global market for Online Complaint Management Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Online Complaint Management Services. This report contains market size and forecasts of Online Complaint Management Services in global, including the following market information:
Global Online Complaint Management Services Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Online Complaint Management Services market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud Based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Online Complaint Management Services include Bitrix24, Zoho, ProProfs, NCM, Sprinklr, SalesBabu, OctopusPro, Tata Power-DDL and SlideShare, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Online Complaint Management Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Online Complaint Management Services Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Online Complaint Management Services Market Segment Percentages, by Type, 2022 (%)
Cloud Based
Web Based
Global Online Complaint Management Services Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Online Complaint Management Services Market Segment Percentages, by Application, 2022 (%)
Small & Medium Enterprise
Large Enterprise
Global Online Complaint Management Services Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Online Complaint Management Services Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Online Complaint Management Services revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Online Complaint Management Services revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Bitrix24
Zoho
ProProfs
NCM
Sprinklr
SalesBabu
OctopusPro
Tata Power-DDL
SlideShare
HubSpot
Capsule CRM
Outline of Major Chapters:
Chapter 1: Introduces the definition of Online Complaint Management Services, market overview.
Chapter 2: Global Online Complaint Management Services market size in revenue.
Chapter 3: Detailed analysis of Online Complaint Management Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Online Complaint Management Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Online Complaint Management Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Online Complaint Management Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Online Complaint Management Services Overall Market Size
2.1 Global Online Complaint Management Services Market Size: 2022 VS 2029
2.2 Global Online Complaint Management Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Online Complaint Management Services Players in Global Market
3.2 Top Global Online Complaint Management Services Companies Ranked by Revenue
3.3 Global Online Complaint Management Services Revenue by Companies
3.4 Top 3 and Top 5 Online Complaint Management Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies Online Complaint Management Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Online Complaint Management Services Players in Global Market
3.6.1 List of Global Tier 1 Online Complaint Management Services Companies
3.6.2 List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Online Complaint Management Services Market Size Markets, 2022 & 2029
4.1.2 Cloud Based
4.1.3 Web Based
4.2 By Type - Global Online Complaint Management Services Revenue & Forecasts
4.2.1 By Type - Global Online Complaint Management Services Revenue, 2018-2023
4.2.2 By Type - Global Online Complaint Management Services Revenue, 2024-2029
4.2.3 By Type - Global Online Complaint Management Services Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Online Complaint Management Services Market Size, 2022 & 2029
5.1.2 Small & Medium Enterprise
5.1.3 Large Enterprise
5.2 By Application - Global Online Complaint Management Services Revenue & Forecasts
5.2.1 By Application - Global Online Complaint Management Services Revenue, 2018-2023
5.2.2 By Application - Global Online Complaint Management Services Revenue, 2024-2029
5.2.3 By Application - Global Online Complaint Management Services Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Online Complaint Management Services Market Size, 2022 & 2029
6.2 By Region - Global Online Complaint Management Services Revenue & Forecasts
6.2.1 By Region - Global Online Complaint Management Services Revenue, 2018-2023
6.2.2 By Region - Global Online Complaint Management Services Revenue, 2024-2029
6.2.3 By Region - Global Online Complaint Management Services Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Online Complaint Management Services Revenue, 2018-2029
6.3.2 US Online Complaint Management Services Market Size, 2018-2029
6.3.3 Canada Online Complaint Management Services Market Size, 2018-2029
6.3.4 Mexico Online Complaint Management Services Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Online Complaint Management Services Revenue, 2018-2029
6.4.2 Germany Online Complaint Management Services Market Size, 2018-2029
6.4.3 France Online Complaint Management Services Market Size, 2018-2029
6.4.4 U.K. Online Complaint Management Services Market Size, 2018-2029
6.4.5 Italy Online Complaint Management Services Market Size, 2018-2029
6.4.6 Russia Online Complaint Management Services Market Size, 2018-2029
6.4.7 Nordic Countries Online Complaint Management Services Market Size, 2018-2029
6.4.8 Benelux Online Complaint Management Services Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Online Complaint Management Services Revenue, 2018-2029
6.5.2 China Online Complaint Management Services Market Size, 2018-2029
6.5.3 Japan Online Complaint Management Services Market Size, 2018-2029
6.5.4 South Korea Online Complaint Management Services Market Size, 2018-2029
6.5.5 Southeast Asia Online Complaint Management Services Market Size, 2018-2029
6.5.6 India Online Complaint Management Services Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Online Complaint Management Services Revenue, 2018-2029
6.6.2 Brazil Online Complaint Management Services Market Size, 2018-2029
6.6.3 Argentina Online Complaint Management Services Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Online Complaint Management Services Revenue, 2018-2029
6.7.2 Turkey Online Complaint Management Services Market Size, 2018-2029
6.7.3 Israel Online Complaint Management Services Market Size, 2018-2029
6.7.4 Saudi Arabia Online Complaint Management Services Market Size, 2018-2029
6.7.5 UAE Online Complaint Management Services Market Size, 2018-2029
7 Online Complaint Management Services Companies Profiles
7.1 Bitrix24
7.1.1 Bitrix24 Company Summary
7.1.2 Bitrix24 Business Overview
7.1.3 Bitrix24 Online Complaint Management Services Major Product Offerings
7.1.4 Bitrix24 Online Complaint Management Services Revenue in Global Market (2018-2023)
7.1.5 Bitrix24 Key News & Latest Developments
7.2 Zoho
7.2.1 Zoho Company Summary
7.2.2 Zoho Business Overview
7.2.3 Zoho Online Complaint Management Services Major Product Offerings
7.2.4 Zoho Online Complaint Management Services Revenue in Global Market (2018-2023)
7.2.5 Zoho Key News & Latest Developments
7.3 ProProfs
7.3.1 ProProfs Company Summary
7.3.2 ProProfs Business Overview
7.3.3 ProProfs Online Complaint Management Services Major Product Offerings
7.3.4 ProProfs Online Complaint Management Services Revenue in Global Market (2018-2023)
7.3.5 ProProfs Key News & Latest Developments
7.4 NCM
7.4.1 NCM Company Summary
7.4.2 NCM Business Overview
7.4.3 NCM Online Complaint Management Services Major Product Offerings
7.4.4 NCM Online Complaint Management Services Revenue in Global Market (2018-2023)
7.4.5 NCM Key News & Latest Developments
7.5 Sprinklr
7.5.1 Sprinklr Company Summary
7.5.2 Sprinklr Business Overview
7.5.3 Sprinklr Online Complaint Management Services Major Product Offerings
7.5.4 Sprinklr Online Complaint Management Services Revenue in Global Market (2018-2023)
7.5.5 Sprinklr Key News & Latest Developments
7.6 SalesBabu
7.6.1 SalesBabu Company Summary
7.6.2 SalesBabu Business Overview
7.6.3 SalesBabu Online Complaint Management Services Major Product Offerings
7.6.4 SalesBabu Online Complaint Management Services Revenue in Global Market (2018-2023)
7.6.5 SalesBabu Key News & Latest Developments
7.7 OctopusPro
7.7.1 OctopusPro Company Summary
7.7.2 OctopusPro Business Overview
7.7.3 OctopusPro Online Complaint Management Services Major Product Offerings
7.7.4 OctopusPro Online Complaint Management Services Revenue in Global Market (2018-2023)
7.7.5 OctopusPro Key News & Latest Developments
7.8 Tata Power-DDL
7.8.1 Tata Power-DDL Company Summary
7.8.2 Tata Power-DDL Business Overview
7.8.3 Tata Power-DDL Online Complaint Management Services Major Product Offerings
7.8.4 Tata Power-DDL Online Complaint Management Services Revenue in Global Market (2018-2023)
7.8.5 Tata Power-DDL Key News & Latest Developments
7.9 SlideShare
7.9.1 SlideShare Company Summary
7.9.2 SlideShare Business Overview
7.9.3 SlideShare Online Complaint Management Services Major Product Offerings
7.9.4 SlideShare Online Complaint Management Services Revenue in Global Market (2018-2023)
7.9.5 SlideShare Key News & Latest Developments
7.10 HubSpot
7.10.1 HubSpot Company Summary
7.10.2 HubSpot Business Overview
7.10.3 HubSpot Online Complaint Management Services Major Product Offerings
7.10.4 HubSpot Online Complaint Management Services Revenue in Global Market (2018-2023)
7.10.5 HubSpot Key News & Latest Developments
7.11 Capsule CRM
7.11.1 Capsule CRM Company Summary
7.11.2 Capsule CRM Business Overview
7.11.3 Capsule CRM Online Complaint Management Services Major Product Offerings
7.11.4 Capsule CRM Online Complaint Management Services Revenue in Global Market (2018-2023)
7.11.5 Capsule CRM Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Online Complaint Management Services Market Opportunities & Trends in Global Market
Table 2. Online Complaint Management Services Market Drivers in Global Market
Table 3. Online Complaint Management Services Market Restraints in Global Market
Table 4. Key Players of Online Complaint Management Services in Global Market
Table 5. Top Online Complaint Management Services Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Online Complaint Management Services Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Online Complaint Management Services Revenue Share by Companies, 2018-2023
Table 8. Global Companies Online Complaint Management Services Product Type
Table 9. List of Global Tier 1 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Online Complaint Management Services Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Online Complaint Management Services Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Online Complaint Management Services Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2024-2029
Table 30. Bitrix24 Company Summary
Table 31. Bitrix24 Online Complaint Management Services Product Offerings
Table 32. Bitrix24 Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 33. Bitrix24 Key News & Latest Developments
Table 34. Zoho Company Summary
Table 35. Zoho Online Complaint Management Services Product Offerings
Table 36. Zoho Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 37. Zoho Key News & Latest Developments
Table 38. ProProfs Company Summary
Table 39. ProProfs Online Complaint Management Services Product Offerings
Table 40. ProProfs Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 41. ProProfs Key News & Latest Developments
Table 42. NCM Company Summary
Table 43. NCM Online Complaint Management Services Product Offerings
Table 44. NCM Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 45. NCM Key News & Latest Developments
Table 46. Sprinklr Company Summary
Table 47. Sprinklr Online Complaint Management Services Product Offerings
Table 48. Sprinklr Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 49. Sprinklr Key News & Latest Developments
Table 50. SalesBabu Company Summary
Table 51. SalesBabu Online Complaint Management Services Product Offerings
Table 52. SalesBabu Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 53. SalesBabu Key News & Latest Developments
Table 54. OctopusPro Company Summary
Table 55. OctopusPro Online Complaint Management Services Product Offerings
Table 56. OctopusPro Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 57. OctopusPro Key News & Latest Developments
Table 58. Tata Power-DDL Company Summary
Table 59. Tata Power-DDL Online Complaint Management Services Product Offerings
Table 60. Tata Power-DDL Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 61. Tata Power-DDL Key News & Latest Developments
Table 62. SlideShare Company Summary
Table 63. SlideShare Online Complaint Management Services Product Offerings
Table 64. SlideShare Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 65. SlideShare Key News & Latest Developments
Table 66. HubSpot Company Summary
Table 67. HubSpot Online Complaint Management Services Product Offerings
Table 68. HubSpot Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 69. HubSpot Key News & Latest Developments
Table 70. Capsule CRM Company Summary
Table 71. Capsule CRM Online Complaint Management Services Product Offerings
Table 72. Capsule CRM Online Complaint Management Services Revenue (US$, Mn) & (2018-2023)
Table 73. Capsule CRM Key News & Latest Developments
List of Figures
Figure 1. Online Complaint Management Services Segment by Type in 2022
Figure 2. Online Complaint Management Services Segment by Application in 2022
Figure 3. Global Online Complaint Management Services Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Online Complaint Management Services Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Online Complaint Management Services Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Online Complaint Management Services Revenue in 2022
Figure 8. By Type - Global Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 9. By Application - Global Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 10. By Type - Global Online Complaint Management Services Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 12. By Application - Global Online Complaint Management Services Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 14. By Region - Global Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 15. By Country - North America Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 16. US Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 20. Germany Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 21. France Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 28. China Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 32. India Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 34. Brazil Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Online Complaint Management Services Revenue Market Share, 2018-2029
Figure 37. Turkey Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Online Complaint Management Services Revenue, (US$, Mn), 2018-2029
Figure 41. Bitrix24 Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Zoho Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. ProProfs Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. NCM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Sprinklr Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. SalesBabu Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. OctopusPro Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Tata Power-DDL Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. SlideShare Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. HubSpot Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Capsule CRM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
