Voice banking is a process that offers a person with voice management for everyday banking operations. The future of banking is expected to be significantly impacted by voice banking. Fintechs, startups, internet behemoths, incumbent banks, and disruptors are already striving for clients within their voice-powered ecosystems. The FinTech sector is changing owing to voice banking, and only products that are compatible with current technology will be sold. Voice banking has created several opportunities for banks because of its accessibility, convenience, and security.
This report aims to provide a comprehensive presentation of the global market for Voice Banking, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Voice Banking. This report contains market size and forecasts of Voice Banking in global, including the following market information:
Global Voice Banking Market Revenue, 2018-2023, 2024-2032, ($ millions)
Global top five companies in 2022 (%)
The global Voice Banking market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
On-Premise Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Voice Banking include Acapela Group, Axis Bank, BankBuddy, Citigroup, Central 1 Credit Union, DBS Bank, Emirates NBD Bank, HSBC and IndusInd Bank, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
We surveyed the Voice Banking companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Voice Banking Market, by Type, 2018-2023, 2024-2032 ($ millions)
Global Voice Banking Market Segment Percentages, by Type, 2022 (%)
On-Premise
Cloud
Global Voice Banking Market, by Application, 2018-2023, 2024-2032 ($ millions)
Global Voice Banking Market Segment Percentages, by Application, 2022 (%)
Banks
NBFI
Credit Unions
Others
Global Voice Banking Market, By Region and Country, 2018-2023, 2024-2032 ($ Millions)
Global Voice Banking Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Voice Banking revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Voice Banking revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Acapela Group
Axis Bank
BankBuddy
Citigroup
Central 1 Credit Union
DBS Bank
Emirates NBD Bank
HSBC
IndusInd Bank
ICICI Bank
NatWest Group
United Bank of India
U.S. Bank
Outline of Major Chapters:
Chapter 1: Introduces the definition of Voice Banking, market overview.
Chapter 2: Global Voice Banking market size in revenue.
Chapter 3: Detailed analysis of Voice Banking company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Voice Banking in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
TABLE OF CONTENTS
1 Introduction to Research & Analysis Reports
1.1 Voice Banking Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Voice Banking Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Voice Banking Overall Market Size
2.1 Global Voice Banking Market Size: 2022 VS 2032
2.2 Global Voice Banking Market Size, Prospects & Forecasts: 2018-2032
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Voice Banking Players in Global Market
3.2 Top Global Voice Banking Companies Ranked by Revenue
3.3 Global Voice Banking Revenue by Companies
3.4 Top 3 and Top 5 Voice Banking Companies in Global Market, by Revenue in 2022
3.5 Global Companies Voice Banking Product Type
3.6 Tier 1, Tier 2 and Tier 3 Voice Banking Players in Global Market
3.6.1 List of Global Tier 1 Voice Banking Companies
3.6.2 List of Global Tier 2 and Tier 3 Voice Banking Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Voice Banking Market Size Markets, 2022 & 2032
4.1.2 On-Premise
4.1.3 Cloud
4.2 By Type - Global Voice Banking Revenue & Forecasts
4.2.1 By Type - Global Voice Banking Revenue, 2018-2023
4.2.2 By Type - Global Voice Banking Revenue, 2024-2032
4.2.3 By Type - Global Voice Banking Revenue Market Share, 2018-2032
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Voice Banking Market Size, 2022 & 2032
5.1.2 Banks
5.1.3 NBFI
5.1.4 Credit Unions
5.1.5 Others
5.2 By Application - Global Voice Banking Revenue & Forecasts
5.2.1 By Application - Global Voice Banking Revenue, 2018-2023
5.2.2 By Application - Global Voice Banking Revenue, 2024-2032
5.2.3 By Application - Global Voice Banking Revenue Market Share, 2018-2032
6 Sights by Region
6.1 By Region - Global Voice Banking Market Size, 2022 & 2032
6.2 By Region - Global Voice Banking Revenue & Forecasts
6.2.1 By Region - Global Voice Banking Revenue, 2018-2023
6.2.2 By Region - Global Voice Banking Revenue, 2024-2032
6.2.3 By Region - Global Voice Banking Revenue Market Share, 2018-2032
6.3 North America
6.3.1 By Country - North America Voice Banking Revenue, 2018-2032
6.3.2 US Voice Banking Market Size, 2018-2032
6.3.3 Canada Voice Banking Market Size, 2018-2032
6.3.4 Mexico Voice Banking Market Size, 2018-2032
6.4 Europe
6.4.1 By Country - Europe Voice Banking Revenue, 2018-2032
6.4.2 Germany Voice Banking Market Size, 2018-2032
6.4.3 France Voice Banking Market Size, 2018-2032
6.4.4 U.K. Voice Banking Market Size, 2018-2032
6.4.5 Italy Voice Banking Market Size, 2018-2032
6.4.6 Russia Voice Banking Market Size, 2018-2032
6.4.7 Nordic Countries Voice Banking Market Size, 2018-2032
6.4.8 Benelux Voice Banking Market Size, 2018-2032
6.5 Asia
6.5.1 By Region - Asia Voice Banking Revenue, 2018-2032
6.5.2 China Voice Banking Market Size, 2018-2032
6.5.3 Japan Voice Banking Market Size, 2018-2032
6.5.4 South Korea Voice Banking Market Size, 2018-2032
6.5.5 Southeast Asia Voice Banking Market Size, 2018-2032
6.5.6 India Voice Banking Market Size, 2018-2032
6.6 South America
6.6.1 By Country - South America Voice Banking Revenue, 2018-2032
6.6.2 Brazil Voice Banking Market Size, 2018-2032
6.6.3 Argentina Voice Banking Market Size, 2018-2032
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Voice Banking Revenue, 2018-2032
6.7.2 Turkey Voice Banking Market Size, 2018-2032
6.7.3 Israel Voice Banking Market Size, 2018-2032
6.7.4 Saudi Arabia Voice Banking Market Size, 2018-2032
6.7.5 UAE Voice Banking Market Size, 2018-2032
7 Voice Banking Companies Profiles
7.1 Acapela Group
7.1.1 Acapela Group Company Summary
7.1.2 Acapela Group Business Overview
7.1.3 Acapela Group Voice Banking Major Product Offerings
7.1.4 Acapela Group Voice Banking Revenue in Global Market (2018-2023)
7.1.5 Acapela Group Key News & Latest Developments
7.2 Axis Bank
7.2.1 Axis Bank Company Summary
7.2.2 Axis Bank Business Overview
7.2.3 Axis Bank Voice Banking Major Product Offerings
7.2.4 Axis Bank Voice Banking Revenue in Global Market (2018-2023)
7.2.5 Axis Bank Key News & Latest Developments
7.3 BankBuddy
7.3.1 BankBuddy Company Summary
7.3.2 BankBuddy Business Overview
7.3.3 BankBuddy Voice Banking Major Product Offerings
7.3.4 BankBuddy Voice Banking Revenue in Global Market (2018-2023)
7.3.5 BankBuddy Key News & Latest Developments
7.4 Citigroup
7.4.1 Citigroup Company Summary
7.4.2 Citigroup Business Overview
7.4.3 Citigroup Voice Banking Major Product Offerings
7.4.4 Citigroup Voice Banking Revenue in Global Market (2018-2023)
7.4.5 Citigroup Key News & Latest Developments
7.5 Central 1 Credit Union
7.5.1 Central 1 Credit Union Company Summary
7.5.2 Central 1 Credit Union Business Overview
7.5.3 Central 1 Credit Union Voice Banking Major Product Offerings
7.5.4 Central 1 Credit Union Voice Banking Revenue in Global Market (2018-2023)
7.5.5 Central 1 Credit Union Key News & Latest Developments
7.6 DBS Bank
7.6.1 DBS Bank Company Summary
7.6.2 DBS Bank Business Overview
7.6.3 DBS Bank Voice Banking Major Product Offerings
7.6.4 DBS Bank Voice Banking Revenue in Global Market (2018-2023)
7.6.5 DBS Bank Key News & Latest Developments
7.7 Emirates NBD Bank
7.7.1 Emirates NBD Bank Company Summary
7.7.2 Emirates NBD Bank Business Overview
7.7.3 Emirates NBD Bank Voice Banking Major Product Offerings
7.7.4 Emirates NBD Bank Voice Banking Revenue in Global Market (2018-2023)
7.7.5 Emirates NBD Bank Key News & Latest Developments
7.8 HSBC
7.8.1 HSBC Company Summary
7.8.2 HSBC Business Overview
7.8.3 HSBC Voice Banking Major Product Offerings
7.8.4 HSBC Voice Banking Revenue in Global Market (2018-2023)
7.8.5 HSBC Key News & Latest Developments
7.9 IndusInd Bank
7.9.1 IndusInd Bank Company Summary
7.9.2 IndusInd Bank Business Overview
7.9.3 IndusInd Bank Voice Banking Major Product Offerings
7.9.4 IndusInd Bank Voice Banking Revenue in Global Market (2018-2023)
7.9.5 IndusInd Bank Key News & Latest Developments
7.10 ICICI Bank
7.10.1 ICICI Bank Company Summary
7.10.2 ICICI Bank Business Overview
7.10.3 ICICI Bank Voice Banking Major Product Offerings
7.10.4 ICICI Bank Voice Banking Revenue in Global Market (2018-2023)
7.10.5 ICICI Bank Key News & Latest Developments
7.11 NatWest Group
7.11.1 NatWest Group Company Summary
7.11.2 NatWest Group Business Overview
7.11.3 NatWest Group Voice Banking Major Product Offerings
7.11.4 NatWest Group Voice Banking Revenue in Global Market (2018-2023)
7.11.5 NatWest Group Key News & Latest Developments
7.12 United Bank of India
7.12.1 United Bank of India Company Summary
7.12.2 United Bank of India Business Overview
7.12.3 United Bank of India Voice Banking Major Product Offerings
7.12.4 United Bank of India Voice Banking Revenue in Global Market (2018-2023)
7.12.5 United Bank of India Key News & Latest Developments
7.13 U.S. Bank
7.13.1 U.S. Bank Company Summary
7.13.2 U.S. Bank Business Overview
7.13.3 U.S. Bank Voice Banking Major Product Offerings
7.13.4 U.S. Bank Voice Banking Revenue in Global Market (2018-2023)
7.13.5 U.S. Bank Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
LIST OF TABLES & FIGURES
List of Tables
Table 1. Voice Banking Market Opportunities & Trends in Global Market
Table 2. Voice Banking Market Drivers in Global Market
Table 3. Voice Banking Market Restraints in Global Market
Table 4. Key Players of Voice Banking in Global Market
Table 5. Top Voice Banking Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Voice Banking Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Voice Banking Revenue Share by Companies, 2018-2023
Table 8. Global Companies Voice Banking Product Type
Table 9. List of Global Tier 1 Voice Banking Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Voice Banking Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Voice Banking Revenue, (US$, Mn), 2022 & 2032
Table 12. By Type - Voice Banking Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Voice Banking Revenue in Global (US$, Mn), 2024-2032
Table 14. By Application ? Global Voice Banking Revenue, (US$, Mn), 2022 & 2032
Table 15. By Application - Voice Banking Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Voice Banking Revenue in Global (US$, Mn), 2024-2032
Table 17. By Region ? Global Voice Banking Revenue, (US$, Mn), 2022 & 2032
Table 18. By Region - Global Voice Banking Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Voice Banking Revenue (US$, Mn), 2024-2032
Table 20. By Country - North America Voice Banking Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Voice Banking Revenue, (US$, Mn), 2024-2032
Table 22. By Country - Europe Voice Banking Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Voice Banking Revenue, (US$, Mn), 2024-2032
Table 24. By Region - Asia Voice Banking Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Voice Banking Revenue, (US$, Mn), 2024-2032
Table 26. By Country - South America Voice Banking Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Voice Banking Revenue, (US$, Mn), 2024-2032
Table 28. By Country - Middle East & Africa Voice Banking Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Voice Banking Revenue, (US$, Mn), 2024-2032
Table 30. Acapela Group Company Summary
Table 31. Acapela Group Voice Banking Product Offerings
Table 32. Acapela Group Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 33. Acapela Group Key News & Latest Developments
Table 34. Axis Bank Company Summary
Table 35. Axis Bank Voice Banking Product Offerings
Table 36. Axis Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 37. Axis Bank Key News & Latest Developments
Table 38. BankBuddy Company Summary
Table 39. BankBuddy Voice Banking Product Offerings
Table 40. BankBuddy Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 41. BankBuddy Key News & Latest Developments
Table 42. Citigroup Company Summary
Table 43. Citigroup Voice Banking Product Offerings
Table 44. Citigroup Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 45. Citigroup Key News & Latest Developments
Table 46. Central 1 Credit Union Company Summary
Table 47. Central 1 Credit Union Voice Banking Product Offerings
Table 48. Central 1 Credit Union Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 49. Central 1 Credit Union Key News & Latest Developments
Table 50. DBS Bank Company Summary
Table 51. DBS Bank Voice Banking Product Offerings
Table 52. DBS Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 53. DBS Bank Key News & Latest Developments
Table 54. Emirates NBD Bank Company Summary
Table 55. Emirates NBD Bank Voice Banking Product Offerings
Table 56. Emirates NBD Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 57. Emirates NBD Bank Key News & Latest Developments
Table 58. HSBC Company Summary
Table 59. HSBC Voice Banking Product Offerings
Table 60. HSBC Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 61. HSBC Key News & Latest Developments
Table 62. IndusInd Bank Company Summary
Table 63. IndusInd Bank Voice Banking Product Offerings
Table 64. IndusInd Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 65. IndusInd Bank Key News & Latest Developments
Table 66. ICICI Bank Company Summary
Table 67. ICICI Bank Voice Banking Product Offerings
Table 68. ICICI Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 69. ICICI Bank Key News & Latest Developments
Table 70. NatWest Group Company Summary
Table 71. NatWest Group Voice Banking Product Offerings
Table 72. NatWest Group Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 73. NatWest Group Key News & Latest Developments
Table 74. United Bank of India Company Summary
Table 75. United Bank of India Voice Banking Product Offerings
Table 76. United Bank of India Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 77. United Bank of India Key News & Latest Developments
Table 78. U.S. Bank Company Summary
Table 79. U.S. Bank Voice Banking Product Offerings
Table 80. U.S. Bank Voice Banking Revenue (US$, Mn) & (2018-2023)
Table 81. U.S. Bank Key News & Latest Developments
List of Figures
Figure 1. Voice Banking Segment by Type in 2022
Figure 2. Voice Banking Segment by Application in 2022
Figure 3. Global Voice Banking Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Voice Banking Market Size: 2022 VS 2032 (US$, Mn)
Figure 6. Global Voice Banking Revenue, 2018-2032 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Voice Banking Revenue in 2022
Figure 8. By Type - Global Voice Banking Revenue Market Share, 2018-2032
Figure 9. By Application - Global Voice Banking Revenue Market Share, 2018-2032
Figure 10. By Type - Global Voice Banking Revenue, (US$, Mn), 2022 & 2032
Figure 11. By Type - Global Voice Banking Revenue Market Share, 2018-2032
Figure 12. By Application - Global Voice Banking Revenue, (US$, Mn), 2022 & 2032
Figure 13. By Application - Global Voice Banking Revenue Market Share, 2018-2032
Figure 14. By Region - Global Voice Banking Revenue Market Share, 2018-2032
Figure 15. By Country - North America Voice Banking Revenue Market Share, 2018-2032
Figure 16. US Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 17. Canada Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 18. Mexico Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 19. By Country - Europe Voice Banking Revenue Market Share, 2018-2032
Figure 20. Germany Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 21. France Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 22. U.K. Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 23. Italy Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 24. Russia Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 25. Nordic Countries Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 26. Benelux Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 27. By Region - Asia Voice Banking Revenue Market Share, 2018-2032
Figure 28. China Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 29. Japan Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 30. South Korea Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 31. Southeast Asia Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 32. India Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 33. By Country - South America Voice Banking Revenue Market Share, 2018-2032
Figure 34. Brazil Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 35. Argentina Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 36. By Country - Middle East & Africa Voice Banking Revenue Market Share, 2018-2032
Figure 37. Turkey Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 38. Israel Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 39. Saudi Arabia Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 40. UAE Voice Banking Revenue, (US$, Mn), 2018-2032
Figure 41. Acapela Group Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Axis Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. BankBuddy Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Citigroup Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Central 1 Credit Union Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. DBS Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Emirates NBD Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. HSBC Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. IndusInd Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. ICICI Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. NatWest Group Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. United Bank of India Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. U.S. Bank Voice Banking Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
